_{14th November, 2025}

About Relationships Australia
Relationships Australia NSW (RANSW) supports people through all forms of relationship distress, delivering timely, compassionate and expert care that strengthens wellbeing and connection across NSW.

What you'll do 
You’ll receive referrals from the NSW Police and Justice Department and proactively contact men who have recently experienced Domestic and Family Violence (DFV).
  
You will conduct phone-based safety assessments, identify short-term needs, and refer clients to appropriate services. This means that client contact is typically one-touch, and due to the high volume of clients needing our support, your ability to quickly build rapport and provide effective support will make a big difference to so many clients. There are no after-hours requirements.
  
The details

• Maximum term contract for 24 months
• 3 days a week
• Location: Wollongong 
• Approx $48-$54 an hour (depending on skills & experience) + 12% super, 17.5% leave loading and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at https://www.salary.com.au/calculate-your-savings) 

What you’ll bring

• Tertiary qualification in social work, counselling, psychology, or related field
• Experience working with DFV and an understanding of the needs of men who have experienced DFV
• Ability to undertake client safety assessments and safety planning
• Ability to respond to complex referrals involving liaising with police and reporting child protection concerns
• Ability to work in a fast paced, high volume phone-based referral program

Why work with us?

• Make a genuine difference to the lives of individuals, couples and families  
• Be part of a supportive and dynamic team, work with people who truly care about what you achieve together 
• Access a range of staff benefits, including flexible working options, additional leave days, the Employee Referral Reward program, and a Fitness Passport
• Increase your take-home pay through generous salary packaging options, including up to $15,900 per year for everyday expenses and $2,650 for entertainment
• Work in an organisation committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities 
• We value inclusion and belonging. We're proud to be recognised as a Diversity Council Australia Inclusive Employer for 2025-2026. Our SWEET team (Staff Wellbeing, Engagement and Empowerment Team) brings together staff from across RANSW to champion diversity, wellbeing and workplace connection

Next steps?
Interested? Apply today! Please note that this role will close on 28th November.
  
RANSW requires the preferred applicant to undertake a National Criminal History Record Check and a Working with Children Check before employment.

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