19th December, 2025
About Our Client
Our client is a well-established retail business known for exceptional customer service and high-quality products. With a strong focus on personalised service, they are committed to delivering an outstanding experience to every customer who walks through their doors.
The Role
As a Senior Retail Assistant, you will play a key senior role within the team, delivering top-tier customer service and ensuring each customer interaction exceeds expectations. Your responsibilities will include assisting customers, sharing product knowledge, managing stock (including unpacking and organising), and maintaining a clean, tidy, and welcoming store environment.
About You
- Previous experience in retail, with a strong customer service focus
- A genuine passion for helping customers and enhancing their shopping experience
- Willingness to learn about products and confidently communicate their benefits
- Comfortable using basic computer systems such as tills, scanners, and EFTPOS
- Reliable, professional, and team-oriented
Hours & Schedule - Permanent full-time role
- Working weekdays with every second weekend (Saturday & Sunday)
- Store hours: 9:00am – 5:00pm
- Staff hours: 8:45am – 5:15pm
What’s in It for You - Supportive Work Culture: Be part of a friendly and inclusive team where your contribution is valued
- Positive Work Environment: Enjoy a welcoming workplace with strong team support
- Work-Life Balance: Benefit from structured hours and every second weekend off
- Coastal Location: Work in a beautiful coastal setting
- Competitive Salary
If you are passionate about customer service, have retail experience, and are looking for a stable, long-term opportunity with a supportive employer, we encourage you to apply.
Application Process Please submit your resume and a brief cover letter outlining your relevant experience and suitability for the role.
Applications can be sent to kwhyte@directrecruitment.com.au or submitted via SEEK.
We look forward to receiving your application.
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