_{04th November, 2025}

Rostering Coordinator

• Location: Torquay
• Hours: Fulltime
• Pay: $41 per hour (competitive)

About the organisation:

• eQuality Support is an independent, registered NDIS provider.
• The company supports people with disability to live in their existing home, or within Specialist Disability Accommodation (SDA).
• The support provided is long-term and for people with high and/or complex needs.
• Specialising in delivering the highest quality disability support services tailored to meet individual needs, preferences, and perspectives.
• They empower people with disabilities by providing personalised support and assistance that promotes independence and enhances quality of life.
• The aim is to closely match services with the needs of clients, community, collaborating to achieve meaningful outcomes.
• A very reputable employer in the industry.
• An employer with demonstrated commitment and care for their staff.

 
What You'll Do:

This is a multi-faceted role that requires a collaborative working style and a positive mindset.  Building values-based relationships with staff, clients, and key stakeholders is at the heart of eQuality Support's work.

• Take ownership of the disability support worker rosters ensuring an adequate workforce is scheduled to work each day in Supported Independent Living (SIL) homes across the Geelong / Ballarat regions.
• By building strong relationships, the role will match the needs of people with a disability (clients, with the skills and strengths of our disability support workers.
• Ensure the implementation of roster efficiencies that can deliver a financial return on investment for the business.
• Use the roster system to plan, forecast, and allocate a fortnightly roster to respond the support needs of clients, and the preferences of the staff.
• Maintain a consistent roster coverage, then filling shifts at short notice and planning ahead to cover staff that are unavailable.
• Participate in weekly meetings with the client services team to assist with workforce planning and development.
• Ensure timesheets, effective communications and allocated finance targets are achieved.
• Provide general administrative support to the business.

What We're Looking For
This is a multi-faceted role that requires a strong communicator, an efficient administrator and an experienced operator who understands the planning, attention to detail and effort it takes to make a rostering system work.

• Demonstrated competency is roster coordination in an office environment.
• Minimum 2 years' experience in a similar role or with transferable skills.
• Sounds negotiation and problem-solving skills.
• Experience using an online rostering system.
• Excellent computer skills incl MS Office Suite
• Ideally experienced with Employment Hero and work spreadsheets.
• Ability to build strong rapport/relationships quickly.
• Ability to communicate effectively and influence a wide range of people from diverse backgrounds.
• Ability to be firm but fair with staff whilst maintaining a positive relationship.
• Workforce planning experience.
• Ability to

Why You'll Love It Here
Your success is our success, achieving your personal goals is important but what we need from you is to deliver in line with our company values, Passion, Equality, Integrity, and Making a Difference.

• Growing company with a values-based culture.
• Flexibility with good work/life balance.
• Role FT casual with strong view to permanency.
• Competitive hourly payrate of $41 per hour.
• Immediate start available.
• Comprehensive training provided.
• Consistent friendly support from the team.
• Career growth potential.
• Meaningful role, making a difference every day!
• Access to Employee Assistance Program.
• Work in Torquay. Brand new office in brilliant location!

Interested?
If you are a skilled and enthusiastic superstar ready to make a difference, we would love to hear from you. Click "Apply now."  Alternatively call Simon today on 03 5221 3880 to discuss your application. Please provide a Cover Letter & CV.
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