_{05th June, 2025}

Are you over applying for the same administrative roles and would like a role where you are part of a team who are driven by supporting people?
Do you have strong administrative skills, thrive on structure and love working with people?
You will be part of our newly created retail support team who provide high level, efficient, effective, quality and confidential organisation and administrative support to the retail team.
You will be the face for all new ALPA retail recruits ensuring we set all our new retail managers up for success through their induction, onboarding and training program.
You will work with a knowledgeable team who will support you in your quest for success every step of the way.

Key Responsibilities:

• Answering the support team calls.
• Support Area Managers in administrative tasks.
• Complete the store weekly communications program.
• Manage the training schedule for managers in relation to compliance.
• Supporting new managers with their transition to community life.
• Support and design a wellbeing program for our retail managers.
• Manage and coordinate onboarding schedules and a training matrix for retail managers.

• Previous demonstrated experience in a support role within a medium complex business.
• Exceptional phone and customer service skills.
• Proficiency in MS Office Suite, especially Word and Excel, and strong office technology skills.
• Exceptional time management and organisational abilities, with experience managing multiple tasks simultaneously.
• Strong written and verbal communication skills.
• You will be personable, approachable, and ideally have a passion for supporting the team.

• 5 weeks annual leave and leave loading of 17.5%
• Ability to Salary Package with an additional Meal and Entertainment option
• Opportunities for professional development
• Supportive company culture and enjoyable work environment
• Free office parking