_{16th June, 2022}

We are looking for an Administrative Assistant to join an award-winning Psychology Practice located in the community of Kew. Join the supportive and hard-working team at Dr Tania Pietrzak Psychological Services that provide clients with cutting-edge, evidence-based therapy to support wellbeing.
 
Work within a successful group of professionals who pride themselves on the mission to empower clients to build strong thinking and emotional regulation to thrive in their personal, social and work life.
 
They’re offering:

• Flexibility of hours
• Great Kew location close to local restaurants, and public transport, with a Gym and Sauna available for use within the building
• Attractive salary of $28 - $30 an hour plus super

We are looking for an Administrative Assistant with at least 1 year of experience in the same or similar role. This is a permanent role offering 12 hours of work a week with the opportunity to gain more hours in the future. This role is offering an attractive salary of $28 - $30 an hour plus super. This position would suit someone looking for part-time hours or casual hours.
 
Duties and responsibilities include, but are not limited to:

• Entering new client data into online records system, calendar management of new and existing bookings, cancellations, waitlists
• Meet clients on arrival, check clients in, ensure clients feel comfortable and manage the reception area
• Sending client reminders and appointment confirmations
• Phoning clients to make bookings
• Typing up of client reports and feedback letters as required
• Assisting the practice manager with administration duties and business support as required
• Daily diary checks
• Take payments at the end of the session and book further appointments
• Invoicing, paying bills, updating accounts, reconciliation of end of day accounts and processing Medicare rebates as required
• General administration duties such as; Data entry, scanning of paper files and Responding to enquiries, which may include email, telephone, text, and social media
• Preparing files for legal requests and Health Records Requests
• Help to make mental health care posts on Facebook, Instagram, Twitter, LinkedIn
• Booking in educational, group programs and event and courses organisation and management (including booking GP lunchbox seminars using RxTro)
• Managing administrative resources such as stationery, psychology tests orders, consumables, technology tools, photocopiers, printers
• Conducting some market research projects

The ideal candidate will have experience and skills as follows:

• At least 1 year of experience as an administrative assistant (health care or a psychology practice is preferred but not essential)
• Exceptional interpersonal skills
• The ability to identify, troubleshoot and manage competing priorities calmly
• Comprehensive knowledge of health referrals and item rebate policies such as Medicare, Workcover, NDIS, Private Insurance
• Excellent verbal and written communication skills and attention to detail
• Ability to learn new procedures, processes and software quickly
• Excellent time management and organisational skills
• Strong Computer skills and experience with computer programs such as Word, Excel, Office 365, Outlook, including competencies in managing multiple email accounts

Why should you apply?

• Great Kew location close to local restaurants, and public transport, with a Gym and Sauna available for use within the building
• Flexibility of hours
• Attractive salary of $28 - $30 an hour plus super
• Opportunity to join and play a vital part in a successfully growing company
• Induction training and ongoing training provided including training in Halaxy and Mental health first aid

Please note: Only short-listed applicants will be contacted and all short-listed applicants will be required to complete a recorded video interview.
You must be a permanent resident or Australian citizen to apply.

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