Experienced Office Manager for Kitchen Manufacturer
10th November, 2021
Our Clients are seeking an experienced office/general manager to work within their already successful and well known company.
Whats to offer:
Full time hours
Organised and friendly environment
Works closely with upper management to develop sales goals and business development strategies
Develops relationships with vendors to promote product lines and industry trends to be sourced for the showroom and company designers.
Identify and assess training/development needs of employees and implement programs to maximise customer experience and drive sales
Oversee production, showroom and warehouse management (receiving and delivery)
Conduct regular sales driven customer service-focused team meetings
Foster teamwork and positive dialog across the company
Co-ordinate and collaborate with kitchen designers and production team in relation to the scheduling of jobs
Liaising with our key clients and contractors/installation team as and when appropriate
Refinement and management of office policies and procedures
Reporting and monitor processes to ensure compliance is maintained in all systems and procedures
Minimum 5 years management in the kitchen or building industry or a related environment
Proven track record of success in managing a team of individuals and projects
Experience with kitchen products/clients/service levels
Understand Kitchen Drawings/plans
Experience with proposals and contracts
Exceptional attention to detail including understanding production of joinery
Good ability to read building plans and a real eye for colour and detail (desired but not essential)
Exceptional communication with production team
Ability to manage both the admin staff and the factory staff on tight timelines.
Exceptional customer relationship building skills
Excellent time management skills and ability to multi-task and prioritise work
Strong organisational and planning skills
Sound knowledge of office management responsibilities, systems and procedures
Strong work ethic
The business has been in operation for over 30 years and our main focus is to provide the best quality workmanship and an exceptional customer experience and so we are looking for a special individual who is aligned with our purpose and wants to make a difference. The ideal candidate will have a passion for kitchen design, a “can do” work ethic, and maintain and develop internal relationships through exceptional communication and job operation.