Build strong employer relationships and support compliance through education and engagement on legislative and scheme obligations.
WHAT YOU'LL BE DOING
As an Employer Engagement Liaison, you will play a key role in managing and supporting employer compliance by engaging and building effective relationships with industry employers and representatives, and providing education, communication and guidance on legislative and scheme obligations. You’ll help employers and representatives understand their responsibilities, including reporting eligible employees, paying levies and meeting all other scheme obligations.
You will:
• Enable and embed employer compliance through providing education, communication and information relating to our legislation and scheme obligations
• Analyse and interpret industry data, and the financial and organisational impacts of this information
• Support the development, implementation and maintenance of employer education and compliance programs
• Deliver effective and professional interactions with industry employers and representatives resolving enquiries and managing escalations, and enabling referral within the business as required
• Contribute to and support regular reporting for the Employer Engagement Team on employer compliance, emerging trends, and regulatory opportunities
• Contribute to the development and achievement of the operational plan for the Education & Engagement business unit
• Work with internal stakeholders, including members of the Legal, Communications, Regulatory Insights and project teams to generate improved compliance outcomes through shared intelligence and insights
• Engage with the wider organisation to keep abreast of changes to legislation, regulatory interpretation, and processes
• Undertake travel where required, to meet with scheme employers and representatives to discuss compliance issues and emerging compliance risks
• Ensure employer feedback is utilised to inform a robust program of continuous improvement and regulatory education
This role reports to the Employer Engagement Lead.
We are recruiting for up to three contract opportunities until 30 June 2028, based in Newcastle. A talent pool may also be established.
WHY WORK WITH US?
As a Commonwealth Government entity that manages portable long service leave, we are proud of the difference we make in the lives of hardworking Australians. By connecting employees in the black coal mining industry to their long service leave entitlements, we’re giving back life’s most precious gift: time. We believe in our purpose, are focused on our strategic goals, and are committed to serving the beneficiaries of the Scheme, industry employers and strengthening industry partnerships.
What we offer:
• We’re a dedicated team of professionals who deliver meaningful, purpose driven work in a supportive and inclusive workplace culture built on values of trust, openness, respect, care and honesty.
• Our hybrid working model and compressed hours enable you to balance your career and lifestyle, giving you the time to grow, excel and do what you love.
• Located in the progressive and vibrant city of Newcastle, our contemporary workplace provides you with a space to connect and collaborate with colleagues, while also enabling you to balance work–life commitments.
We want our people to live their best lives while working with us. To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team at careers@coallsl.com.au
WHAT YOU'LL BRING
To be successful in the role of Employer Engagement Liaison, you will have previous experience within a relationship management, finance, or regulatory environments.
Your background will demonstrate your:
• Experience in fostering and maintaining relationships with stakeholders to achieve organisational outcomes, particularly in regulated environments
• Highly developed influencing and relationship management skills, with a demonstrated ability to engage and persuade senior-level stakeholders
• Ability to understand and apply legislation, processes and procedures, ideally within a highly regulated environment
• Exceptional written, verbal and interpersonal communication skills, with a sound ability to communicate and consult with a wide range of stakeholders in a confident and effective manner
• Ability to devise and present complex information and concepts in a concise manner
• Exemplary problem-solving skills
You will have a bachelor’s degree in Business, Commerce, Corporate Governance, or equivalent industry experience.
If you meet most of the criteria above and are keen to grow in others, we would like to hear from you.
If this sounds like you, apply now.
HOW TO APPLY
To apply for this position, please submit your resume and a cover letter.
In your cover letter, please:
• Introduce yourself and tell us what attracted you to the position
• Demonstrate your experience in stakeholder engagement and working within a regulatory environment to improve compliance outcomes
• Tell us what value you believe you can bring to the role
Your cover letter should be no longer than 800 words.
Applications close at 5pm on 23 November 2026.
Australian citizenship, residency or working rights is a prerequisite for this role.
Applications are open to all qualified candidates regardless of their background, identity, experiences and beliefs. Please connect with us at any time during the process for a confidential conversation regarding your application, including if you require any adjustments or considerations in order to participate fully in our recruitment process.
Contact us at careers@coallsl.com.au.
The successful applicant for this role will be required to undergo working rights checks, background checks including a police check, and other assessments as required.