_{07th September, 2026}

• Entry level, customer service focussed, IT support role
• Wellington CBD– part time, averaging 24 hours per week
• Training and support to gain technical qualifications

About the role

We are looking for a customer-focused team member with an interest in technology to join our Data Centre Operations team on a part-time basis.

Based in our Wellington CBD office, you'll help keep our cloud services secure, available and reliable 24/7 by:

• Providing first-level customer support
• Monitoring systems and responding to alerts
• Escalating issues to the wider team
• Maintaining documentation and reports
• Following operational policies and procedures

This is an office-based role supporting customers online and by phone.

You'll work as part of a rotating roster covering days, nights, weekends and public holidays. Everyone takes their share of these shifts, so you must be flexible about when you work and able to commit to all rostered shifts.

The role averages 24 hours per week (approximately three shifts), although the specific shifts vary from week to week.

Base pay is $31 per hour for standard day shifts, with additional payments for night and weekend work.


Who are we looking for?

This is an entry-level opportunity, and we value aptitude and attitude over previous IT experience.

You'll be:

• Interested in technology and keen to learn
• Customer-focused with strong communication skills
• Reliable and able to commit to a rotating roster
• A proactive problem solver
• Motivated to develop a career in IT

Experience with Oracle technologies is helpful but not required.

As some shifts will fall outside of public transport availability, we prefer applicants who live within walking distance of our offices. If you are located outside walking distance to the office, you must hold a full driver’s license. 

Applicants must be New Zealand Citizens or Permanent Residents.


About TEAM IM

TEAM IM is a New Zealand-owned managed services provider specialising in information management and cloud services.

Operating since 2009, we support public sector and commercial customers across New Zealand and Australia. 

Through TEAM Cloud, we provide New Zealand's only data-sovereign hyperscale cloud platform powered by Oracle Cloud.

Learn more at www.teamim.nz and www.teamcloud.nz.


Why work for us?

We are a diverse and sociable team of IT professionals who take pride in working for a growing New Zealand owned and operated tech company.

We are committed to a focus on training, development and investing in people.

We offer a range of benefits including:

• A wellbeing subsidy and flu vaccinations
• Tech women membership
• Matched employee KiwiSaver contributions up to 4%
• Free fruit in the office
• Friday night drinks/get togethers
• Regular companywide events including monthly catered “TEAM Time”

How to Apply

If this sounds like the right opportunity for you, we’d love to hear from you!

To apply, please click on the apply button below and be ready to attach the following:

• Your CV outlining any experience, transferable skills, study, volunteering or other activities relevant to the role
• A cover letter telling us why you’re interested in this role and an IT career, what you would bring to the team, and how the rotating roster fits with your availability.

As part of our online application process, you’ll also have the option to record a short video message - this is a great way to introduce yourself and share what excites you about joining TEAM IM.


Need more information before applying?

Feel free to contact us at recruitment@teamim.nz with any questions.


Applications close at midnight, Sunday 20 September 2026

We recommend applying early as we may begin reviewing applications before the closing date

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