_{20th July, 2026}

About the Role
Due to growth our Broadbeach clinic is seeking a permanent part-time Senior Receptionist to join their team working 30 hours per week across Monday - Friday 9.00am - 6.00pm.

As the first point of contact for our patients, you'll play a vital role in creating a welcoming experience while helping ensure the smooth day-to-day operation of the clinic. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and is looking to build a long-term career within a growing healthcare organisation.

You'll join a supportive administration team and work alongside a large multidisciplinary group of clinicians, helping deliver exceptional service to our patients and community.

Key Responsibilities

• Welcoming patients and managing front desk reception
• Answering phone and email enquiries
• Scheduling and managing appointments
• Processing Medicare, HICAPS and EFTPOS transactions
• Managing referrals and clinic correspondence
• Data entry and maintaining accurate patient records
• Invoicing and debtor management
• Diary management and appointment coordination
• End-of-day reconciliation
• Providing day-to-day support to clinicians and the wider clinic team

About You
We're looking for someone who is:

• Friendly, professional and approachable
• Highly organised with strong attention to detail
• Confident using computers and learning new systems
• Able to multitask and prioritise in a busy environment
• A strong communicator who enjoys helping people
• Reliable, proactive and a team player
• Passionate about delivering exceptional customer service

Desirable Experience

• Previous reception, administration or customer service experience
• Experience in allied health, medical, or healthcare administration
• Exposure to HICAPS, Medicare billing or practice management software (advantageous but not essential)

Why Join Sports & Spinal?

• Supportive and collaborative team culture
• Ongoing training and professional development
• Career progression opportunities across a growing organisation
• Team social events and celebrations
• Employee discounts on Sports & Spinal services
• Opportunity to make a meaningful difference in patients' healthcare journeys

About Us
Sports & Spinal has been providing exceptional physiotherapy and allied health services across South East Queensland for over 30 years. We are passionate about helping our patients achieve their goals while fostering a workplace culture built on teamwork, growth, innovation and genuine care.

Our values guide everything we do:

• Respect All
• Innovate for the Future
• Collaborate & Grow
• Be Memorable
• Show the Love

If you're looking for a rewarding administration role with opportunities for growth and development, we'd love to hear from you.

Apply now and become part of the Sports & Spinal team.

Apply For Job