10th June, 2026
About the Role
Due to internal movements and growth we're currently seeking two Senior Receptionists to join our teams at our Sippy Downs and Coolum Clinics.
As the first point of contact for our patients, you'll play a vital role in creating a welcoming experience while helping ensure the smooth day-to-day operation of the clinic. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and is looking to build a long-term career within a growing healthcare organisation.
Sippy Downs:
- 25 hours per week
- Ideally Wednesday and Thursday 9am - 6pm and Friday 7am - 2.30pm plus availability to cover sick and holiday leave.
Coolum: You'll join a supportive administration team and work alongside a large multidisciplinary group of clinicians, helping deliver exceptional service to our patients and community.
Key Responsibilities - Welcoming patients and managing front desk reception
- Answering phone and email enquiries
- Scheduling and managing appointments
- Processing Medicare, HICAPS and EFTPOS transactions
- Managing referrals and clinic correspondence
- Data entry and maintaining accurate patient records
- Invoicing and debtor management
- Diary management and appointment coordination
- End-of-day reconciliation
- Stock ordering and administration support
- Providing day-to-day support to clinicians and the wider clinic team
About You We're looking for someone who is:
- Friendly, professional and approachable
- Highly organised with strong attention to detail
- Confident using computers and learning new systems
- Able to multitask and prioritise in a busy environment
- A strong communicator who enjoys helping people
- Reliable, proactive and a team player
- Passionate about delivering exceptional customer service
Desirable Experience - Previous reception, administration or customer service experience
- Experience in allied health, medical, or healthcare administration
- Exposure to HICAPS, Medicare billing or practice management software (advantageous but not essential)
This role offers genuine career progression for the right person, with the opportunity to develop into a 2IC position as the clinic continues to grow.
Why Join Sports & Spinal? - Supportive and collaborative team culture
- Ongoing training and professional development
- Career progression opportunities across a growing organisation
- Team social events and celebrations
- Employee discounts on Sports & Spinal services
- Opportunity to make a meaningful difference in patients' healthcare journeys
About UsSports & Spinal has been providing exceptional physiotherapy and allied health services across South East Queensland for over 30 years. We are passionate about helping our patients achieve their goals while fostering a workplace culture built on teamwork, growth, innovation and genuine care.
Our values guide everything we do:
- Respect All
- Innovate for the Future
- Collaborate & Grow
- Be Memorable
- Show the Love
If you're looking for a rewarding administration role with opportunities for growth and development, we'd love to hear from you.
Apply now and become part of the Sports & Spinal team.
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