_{27th March, 2026}

About the Role
As the Office Manager at our Mt Gravatt clinic, you will play a key leadership role in the day-to-day operations of the clinic. Working closely with the Practice Leader (Physio in Charge), you’ll help ensure the clinic runs smoothly while supporting a high-performing team and delivering an exceptional patient experience.
  
This role combines front desk leadership with operational oversight. You’ll guide the administration function, manage clinic systems and processes, and help drive clinic performance.
  
Key Responsibilities

• Lead the administrative operations within the clinic
• Monitor clinic performance metrics and support achievement of operational KPIs
• Coordinate GP/referrer relationships
• Oversee billing processes including HICAPS, Medicare/DVA, WorkCover and third-party billing
• Manage rostering, onboarding and training of administration staff – initially will manage one casual employee with plans for growth.
• Identify opportunities to optimise workflows, systems and clinic efficiency
• Support implementation of company policies and operational initiatives

  
About You

• Experience in a senior medical or allied health administration or clinic leadership role
• Confident leading teams and maintaining high service standards
• Strong organisational and operational skills with the ability to manage competing priorities
• Comfortable working with clinic systems, billing processes and performance reporting
• Excellent communication and problem-solving skills
• Experience with medical/allied health software (Gensolve highly regarded)

  
Why Join Sports & Spinal?

• Be part of a passionate, multidisciplinary allied health team
• Support from Office Managers across our clinic network
• Backed by a strong shared services team (HR, Finance, IT, Marketing & Systems)
• Competitive pay + annual reviews + quarterly bonuses

  
Perks & Benefits

• Staff discounts across our services
• Pet Leave Policy (because pets are family too)
• Employee Assistance Program (EAP)
• Employer-funded Parental Leave
• Fun team and group social events

About Us
For over 30 years, Sports & Spinal Physio has been one of Southeast Queensland’s leading Allied Health providers. With clinics across the region, we’re proud of our supportive, patient-first culture — where people genuinely love coming to work. We invest in our people through ongoing training, genuine opportunities to grow, and a values-driven approach to everything we do.

Our values are simple, but powerful:

• Respect All
• Be Memorable
• Collaborate & Grow
• Innovate for the Future
• And… Show the Love! ❤️

Ready to step into a role that’s meaningful, people-focused, and never boring?

Apply now and join a workplace that puts growth, care, and connection at the heart of what we do.

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