_{29th January, 2026}

Sports & Spinal North Lakes are seeking an experienced Administrator to join our friendly and supportive team on a permanent part-time or full-time basis.

This role supports the Office Manager and Reception Team in the day-to-day operations of our busy, multidisciplinary clinic. You’ll be a key point of contact at the front desk while also assisting with behind-the-scenes administrative and operational tasks — helping to ensure every patient has an outstanding experience.

About the Role

• Approximately 32–38 hours per week
• Work closely with an established admin team (Office Manager + 6 casual administrators)
• Front-of-house reception duties combined with administrative support
• Assist with operational tasks such as reporting, data checks, rostering and compliance-related administration

About You
You are someone who:

• Delivers an exceptional level of patient care and customer service
• Is a positive, enthusiastic team player
• Has strong attention to detail and excellent organisational skills
• Enjoys a mix of reception and administrative responsibilities, including:
  
  • Answering phones and booking appointments
  • Processing payments and claims
  • Data entry and record maintenance
  • Maintaining a clean and professional reception environment
• Is happy to support the Office Manager with delegated tasks
• Thrives in a fast-paced, team-oriented environment
• Has flexibility to work weekdays and occasional Saturdays
• Has experience using systems such as HICAPS, Excel, Medicare, DVA, NDIS, HCP, and practice management software (Gensolve preferred)
• Brings prior medical or allied health reception/admin experience (highly regarded)

Benefits & Perks

• Comprehensive onboarding and training provided
• Join a well-established and growing multidisciplinary organisation
• Opportunities for career development within our administration team
• Staff discounts across all Sports & Spinal services
• Regular team and group social events
• Supportive, values-driven workplace culture

About Us For over 30 years, Sports & Spinal has been one of South East Queensland’s leading physiotherapy and allied health groups. We are passionate about quality care, professional development, and creating a workplace where people genuinely enjoy coming to work.

Our Values

• Respect all
• Be memorable
• Collaborate and grow
• Innovate for the future
• AND show the love!

If this sounds like the team for you, we’d love to hear from you, apply now!

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