_{05th December, 2025}

Are you passionate about quality, governance, and ensuring the highest standards of care? Do you thrive in a role where you can influence continuous improvement, support operational excellence, and help an organisation meet its compliance obligations?

Sports & Spinal Group is seeking a Quality & Compliance Officer to join our Group Services team. This role is perfect for someone who’s highly organised, detail-driven, proactive, and committed to supporting best practice across a growing healthcare organisation.
  
About the Role
The Quality & Compliance Officer plays a key role in developing, implementing and maintaining governance, quality and compliance systems across the Group.
Working closely with our Group Operations Manager, Operations Leaders and Service Partners, you will ensure adherence to all legislative, governance, accreditation and contractual requirements including NDIS Quality Standards, Aged Care Quality & Safety Commission requirements, WHS legislation and our internal procedures.

You will be the central point for quality systems, audits, continuous improvement initiatives, and compliance reporting across the business.

Key Responsibilities

• Maintain and improve the Quality Management System, including document control and compliance registers.
• Monitor legislative, regulatory and accreditation requirements (NDIS, Aged Care, WHS) and translate changes into operational actions.
• Coordinate and conduct internal audits, support external audits, and assist with corrective action follow-up.
• Support leaders with process mapping, continuous improvement activities, and risk/feedback management.
• Manage quality-related systems and administration, including SharePoint, contracts, and compliance training.
• Prepare quality, compliance and risk reports for management and committees.
• Promote and uphold workplace health, safety and environmental standards.
• Maintain the Quality inbox and assist with general compliance communication and stakeholder support.

About You

• Experience in quality, compliance, or regulatory roles (ideally in healthcare, allied health, disability or aged care).
• Experience with Quality Management Systems, audits, and document control.
• Excellent analytical, reporting and documentation skills with strong attention to detail.
• Confident communicator who can engage and support stakeholders at all levels.
• Highly organised, proactive, and committed to continuous improvement.
• Skilled in Microsoft Office and comfortable working across digital systems (SharePoint advantageous).
• Understanding of NDIS Standards, Aged Care Quality Standards and WHS requirements is desirable.

About Us
Sports & Spinal is one of Queensland’s leading allied health groups, dedicated to empowering our patients on their journey to better health and wellbeing. With clinics across the state, we provide high-quality physiotherapy, and a comprehensive suite of allied health services including exercise physiology, podiatry, psychology, dietetics, occupational therapy and NDIS supports.

For over 30 years, we’ve built a reputation for exceptional patient care, collaborative teamwork and clinical excellence. Our people are at the heart of everything we do. We invest in ongoing professional development, innovative systems, and a supportive culture where everyone can contribute, grow and succeed.

At Sports & Spinal, we live by our values:
Respect All, Be Memorable, Collaborate & Grow, Innovate for the Future, and Show the Love. Together, we are here to inspire, engage and empower every person we support.

Why Join Us?

• A supportive and collaborative team culture
• Opportunities for professional development and growth
• The chance to contribute meaningfully to the quality of care delivered across our services
• A role with variety, impact, and the ability to shape best practice

How to Apply
If you’re passionate about quality, compliance, and helping services deliver exceptional care we’d love to hear from you. Apply now with your resume and a brief cover letter outlining your suitability for the role. To view a position description email recruitment@sportsandspinalphysio.com.au

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