_{15th September, 2025}

About the role:
As our Receptionist, you’ll be the welcoming face of our Hervey Bay practice. From greeting patients with a smile to keeping our day-to-day operations running smoothly, you’ll play a key role in delivering an exceptional patient experience.

Working closely with the Office Manager, your responsibilities will include:

• Providing outstanding customer service and patient care
• Managing bookings, phone enquiries, and payments
• Maintaining accurate records in our practice management system (Gensolve preferred)
• Supporting the team with admin tasks and a little day-to-day tidying
• Contributing to the positive, supportive culture we’re proud of

We’re looking for someone who:

• Thrives on delivering memorable service with a caring attitude
• Is detail-oriented, organised, and reliable
• Loves being part of a busy, collaborative team
• Brings prior admin/reception experience (medical/allied health highly regarded)
• Is comfortable with Medicare, Hi-Caps, Excel, and practice management software
• Can work Monday–Friday with flexibility for open/close shifts

Perks & benefits you’ll enjoy:

• Ongoing training and career development opportunities
• Access to staff discounts across our services
• A unique Pet Leave Policy - because fur babies count too!
• Employee Assistance Program to support your wellbeing
• Regular team events and social catch-ups
• The chance to grow with one of QLD’s leading allied health groups

About Us
For over 30 years, Sports & Spinal has been helping people live healthier, happier lives. With multiple practices across Southeast QLD, we’ve built a reputation for professional excellence, supportive culture, and genuine care.
Our values are at the heart of everything we do:

• Respect All
• Be Memorable
• Collaborate & Grow
• Innovate for the Future
• Show the Love

Ready to join a team where you’ll be valued, supported, and inspired every day? Apply now, we’d love to meet you!

Apply For Job