_{20th February, 2025}

The Role - Property Manager Operations
  
Step into your next role by providing an exceptional customer service experience to all internal and external customers. You will oversee all aspects of the property including resident experience, financial management, occupancy, sales, and administration. More specifically you will:  

• Maintaining the property to the highest level of cleanliness and presentation
• Nurture key stakeholder relationships as part of a team
• Optimise the financial return, and the overall financial performance of the property as outlined in the Financial Model/Budget
• Be thoroughly familiar with our Operating Agreements and to manage the property as per the management agreement and all associated Key Performance Indicators (KPIs)
• Aid in the preparation of the budget
• Resolve issues effectively and efficiently and apply effective incident management, including grievances and conflict resolution. 
• Provide overall leadership, guidance, and direction to develop a team of high performing staff

About You:

• A proactive go-getter who can handle the hustle
• Demonstrated experience in property or building management
• Demonstrated experience in leading and managing a team
• Someone who enjoys problem solving, and ideally experience in incident management
• A master multi-tasker with great organisational skills
• Strong written and verbal communication skills, with computer literacy of a high standard
• Current First Aid and CPR Certificate – or willing to obtain
• Working with Children Check (VIC)
• Unrestricted work rights in Australia
• National Police Check (completed within last 3 months), at your own cost  
• Ability to work full time hours across a MON - FRI roster. 

Benefits! 

• Amplify your potential, we offer a variety of opportunities for career progression
• Personal and professional development, through online and face to face training and courses
• Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs
• Full uniform provided
• Inclusive culture in a diverse, collaborative and fun team environment
• Various leave options including two weeks paid parental leave, study leave & much more
• Strong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage)
• Performance recognition programs and rewards: ‘On-The-Spot’ Awards, Quarterly Awards, Annual Awards Night, Employee Milestone Rewards
• Flu Vaccinations – Company Funded
• Generous referral bonus (up to $1,000 AUD/NZD)
• Access to Insider Rates at Essence Hotels and Apartments

Are you ready to embark on a rewarding career?
  
If you think this role is the right fit for you, we would love to hear from you. To submit your interest apply now with your Resume and Cover Letter. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

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