Take charge as Property Operations Manager, leading our Kensington team through the provision of leadership and strategic guidance.
14th January, 2025
Exciting opportunity to be a part of our newest property at UniLodge Kensington, NSW
Permanent full time position, across a Monday to Friday roster
Leadership and strategic responsibilities including leading a small team
At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand’s leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
What role will you play
As the Property Manager Operations (PMO), you will be responsible for providing an exceptional customer service experience to all internal and external customers. In your new role you will oversee all aspects of the property including resident experience, financial management, occupancy, sales, and administration. More specifically you will:
Maintaining the property to the highest level of cleanliness and presentation
Nurture key stakeholder relationships as part of a team
Optimise the financial return, and the overall financial performance of the property as outlined in the Financial Model/Budget
Be thoroughly familiar with our Operating Agreements and to manage the property as per the management agreement and all associated Key Performance Indicators (KPIs)
Aid in the preparation of the budget
Resolve issues effectively and efficiently and apply effective incident management, including grievances and conflict resolution.
Provide overall leadership, guidance, and direction to develop a team of high performing staff
What we’re looking for
Experience in the Purpose-Built Student Accommodation (PBSA), real estate or hospitality sector
A proactive go-getter who can handle the hustle
Demonstrated experience in property or building management
Demonstrated experience in leading and managing a team
Someone who enjoys problem solving, and ideally experience in incident management
A master multi-tasker with great organisational skills
Strong written and verbal communication skills, with computer literacy of a high standard
Current First Aid and CPR Certificate – or willing to obtain
Working with Children Check – New South Wales
Unrestricted work rights in Australia
National Police Check (completed within last 3 months), at your own cost
What we can offer you:
Amplify your potential, we offer a variety of opportunities for career progression
Personal and professional development, through online and face to face training and courses
Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs
Full uniform provided
Inclusive culture in a diverse, collaborative and fun team environment
Various leave options including two weeks paid parental leave, study leave & much more
Strong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage)
Access to Insider Rates at Essence Hotels and Apartments
Are you ready to embark on a rewarding career? If you think this role is the right fit for you, we would love to hear from you. To submit your interest apply now with your Resume and Cover Letter. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date
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