_{14th November, 2024}

• Provide exceptional assistance with all operational functions
• Lead your own project, championing residential app rollouts
• Be an important contributor to a collaborative and supportive team environment

WHY ESSENCE COMMUNITIES
  
Essence Communities have been at the forefront of this emerging residential sector, operating their leading BTR management platform for over 3 ½ years. Essence Communities have operational BTR assets across Queensland, Victoria, New South Wales, as well as Canberra, with a growing pipeline of projects and partnerships with private and Institutional partners.
  
Our property management platform is shaped from a 25+ year track record in property and asset management. Our foundation of experience and expertise has propelled our operations to be leading the transformation of Australia’s rental sector. 
  
EXCITING NEW OPPORTUNITY

Are you ready to take a leap into an exciting industry where you can make a real impact, and evolve your skills and knowledge on the job?
  
To support our fast-growing Essence Communities team, we are offering an exciting new opportunity for an exceptional Operations Coordinator to join our team based in Brisbane CBD on a permanent full-time basis.
  
YOUR RESPONSIBILITIES
  
Reporting to the General Manager – Operations you will play a critical role in supporting operational efficiencies and managing essential administrative functions to assist and support the operational functions and teams across the Build to Rent (BTR) platform. The role will primarily assist the GM – Operations in all day-to-day operational requirements which may include day-to-day management, team support, resident engagement, SOP’s, and administrative support. Your role will also involve:  

• Lead resident app roll outs and provide training to teams
• Manage platform wide tracker for all PMA & KPI requirements, including required reporting and dates due
• Support project mobilisations, including and not limited to coordination of meetings and minutes
• Assist in the creation of property documentations, including but not limited to Lease templates, House Rules, Apartment Guides, and Storage & Car Pak Licence, ensuring compliance where required with legislation
• Support to deliver strategic programs with regards to resident engagement and ancillary partnerships
• Assist with any requirements for new starters include system set ups, IT equipment and required licenses and accounts
• Assist to comply with Workplace Health and Safety regulations

WHAT YOU WILL BRING TO THE ROLE  

• Previous experience in an administrative or property-based role
• Solid capability in interpreting policies, procedures, and detailed reports.
• Responsive with a high level of customer service
• Strong communication and interpersonal skills for clear and professional interactions
• Excellent relationship-building skills to engage effectively with internal staff and external stakeholders
• Strong attention to detail, with an inquisitive mindset
• Ability to pivot priorities with changing business needs
• Microsoft Excel skills, with the ability to analyse data, generate reports, and support data-driven decision-making.
• Team-oriented and committed to contributing to a collaborative workplace culture
• National Police Check (completed within last 3 months), at your own cost
• Unrestricted work rights in Australia and New Zealand
• Working with Vulnerable People Check
• Salespersons Certificate to conduct Real Estate business in a relevant State or Territory desirable

WHAT WE CAN OFFER YOU:

• Exposure to the Build-To-Rent (BTR) sector
• Amplify your potential, we offer a variety of opportunities for career progression
• Personal and professional development, through online and face to face training and courses
• Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs
• Monthly morning tea, Annual Christmas Party, and other events
• Inclusive culture in a diverse, collaborative and fun team environment
• Various leave options including two weeks paid parental leave, study leave & much more
• Strong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage)
• Performance recognition programs and rewards: ‘On-The-Spot’ Awards, Quarterly Awards, Annual Awards Night, Employee Milestone Rewards
• Flu Vaccinations – Company Funded
• Generous referral bonus (up to $1,000 AUD/NZD)
• Access to Insider Rates at Essence Hotels and Apartments

Are you ready to embark on a rewarding career?
  
We want to learn about all the amazing qualities you can bring to the table. To start your journey with Essence Communities, apply now with your resume and cover letter.
  
We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

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