_{13th November, 2024}

• Join our newest property at UniLodge Kensington
• Drive an outstanding resident experience and contribute to our great culture
• Permanent Full Time, 38 hours across a Monday to Friday roster with afterhours shifts

At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand’s leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
  
What role will you play
  
UniLodge is committed to a high quality and enriched educational, cultural and social experience for all its residents. Accommodation residences play an important role in underpinning the academic and social experience for any student living away from home.
  
The Residential Life Supervisor (RLS) is responsible for facilitating the creation and coordination of a multi-dimensional and culturally diverse community under the guidance of the Property Manager - Operations, with a particular emphasis on resident wellbeing and ensuring the delivery of the Residential Life and Wellbeing Program. The RLS plays a key role as part of a broader Management team in promoting and advocating for residential wellbeing at the forefront of our business operations. More specifically you will:  

• Provide leadership and support in the management and development of the Residential Life and Wellbeing Program
• Provide exceptional service to all residents, staff, university departments, visitors, suppliers, contractors and associated organisations
• Establish and maintain a constructive and productive working relationship with all key stakeholders
• Recruit, train and be responsible for the Residential Advisor teams

This is a permanent full-time position working a 38 hour work week, Monday to Friday. Due to the nature of the role, you may be required to work outside of these hours to assist with events from time to time.
  
What we’re looking for
  
We are looking for someone with a ‘hands on approach’. You will be energetic, creative, self-motivated, and focused on delivering a memorable student resident experience. In addition to this, you will have:  

• Experience in student accommodation, university services or pastoral care
• Strong customer focus and interest in student welfare and enhancing the university experience
• Demonstrated understanding of the many complexities to university life and operational aspects of residential living
• Demonstrated ability to develop new ideas and engaging events, then formulate plans to deliver them
• Experience managing events in line with event budgets
• Desire to work in a fast-paced, team-oriented environment
• Ability to prioritise tasks and manager time effectively
• Strong communication skills, both written and verbal
• Someone who is a natural at building connections and committed to delivering a high quality and enriched educational, cultural, and social experience for residents.
• Possess a current First Aid certification (or willing to obtain)
• Unrestricted work rights in Australia
• National Police Check (completed within last 3 months), at your own cost
• Working with Children’s Check (NSW)

What we can offer you:

• Amplify your potential, we offer a variety of opportunities for career progression
• Personal and professional development, through online and face to face training and courses
• Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs
• Full uniform provided
• Inclusive culture in a diverse, collaborative and fun team environment
• Various leave options including two weeks paid parental leave, study leave & much more
• Strong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage)
• Performance recognition programs and rewards: ‘On-The-Spot’ Awards, Quarterly Awards, Annual Awards Night, Employee Milestone Rewards
• Flu Vaccinations – Company Funded
• Generous referral bonus (up to $1,000 AUD/NZD)
• Access to Insider Rates at Essence Hotels and Apartments

Are you ready to embark on a rewarding career?
  
If you think this role is the right fit for you, we would love to hear from you. We invite you to submit your Resume and Cover Letter via the apply button. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Apply For Job