Front Office Receptionist l Part Time l Hotel Front Desk Reception, Bookings, Sales l Chermside & Taringa, QLD
18th July, 2022
Join our fun and friendly team!
Based in Chermside and Taringa, QLD
We are seeking a Front Office Receptionist to join the team at Essence Apartments and Suites. These role may be shared between 2x properties located at Chermside and Taringa in Brisbane, QLD.
About the Role
Roster: Monday to Sunday rotating roster with morning, afternoon and evening shifts, including Public Holidays
Operate the day to day front desk reception area
Respond to accommodation, group and conferencing enquiries and processing reservations
Assist all guests in the most efficient and professional manner, exceeding expectations and delivering a high standard of customer service
Promote and sell our accommodation services and facilities
Provide general administration support
Promote our properties to achieve accommodation sales
Acquire knowledge of the local area and the facilities and services close by
Assist with group bookings and conferencing when required
Previous customer service experience in the accommodation or hospitality industry (highly regarded)
Strong interpersonal communication skills
Compassionate and understanding nature when dealing with guests
Experience with Hirum property management system (highly regarded)
Willing to go above and beyond in order to assist the front office department and to contribute to the overall success of hotel
A focus on customer service & quality with the passion to deliver outstanding experiences
Valid QLD Driving License and access to own vehicle (required)
National Police Check (required)
About Essence Apartments and Suites
Essence Apartments and Suites are furnished apartments and suites designed to be a home and office away from home to our guests. Located in Chermside and Taringa in Brisbane, we cater to Medi Stays and the corporate and leisure industries. Essence Apartments and Suites is a UniLodge Australia Pty Ltd company. Culture and Benefits
Our culture is built on trust and engagement and we go the extra mile to make your career at UniLodge Essence as rewarding as possible.
A diverse culture that is friendly, fun and collaborative
Acknowledgement, rewards and benefits.
A multicultural & diverse environment.
Development and career advancement opportunities
Benefits: Employee Assistance Program, On the Spot rewards, Annual Company awards, Long-Tenure leave, Well-Being Programs, Emerging Leader Program
What you need to do now
Apply with your CV and a 1-page cover letter. Learn more about our Essence offerings on our various social media channels & www.essenceapartments.com.au
We are a 2021 Circle Back Initiative Employer – We commit to responding to every applicant.
***All final applicants for this position will be required to provide evidence of a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.Apply For Job