Reservations role with a property management twist! Start your career in student accommodation at UniLodge Park Central
15th July, 2022
Based at UniLodge Park Central
Market leading student accommodation provider
UniLodge is the leading provider of student accommodation in Australia and New Zealand and is currently in an exciting growth cycle as demand for our services is escalating globally. With a growing portfolio of 110 properties it’s a very exciting time to join the UniLodge team!
About your new role
We are on the lookout for a full time Customer Service Coordinator - Reservations to join the team at UniLodge Park Central.
Along with general customer service and assisting with leasing and property management, this position has a reservations focus and will work to manage waiting lists to assist with filling vacancies of our newly opened properties. Day to day duties
Provide exceptional customer service to our residents and prospective residents.
Checking in and out of our residents at the beginning and end of their tenancy.
Create and maintain waiting lists to assist with filling vacancies.
Assist the team to achieve and maintain the budgeted occupancy figures.
Assist with leasing and the ongoing property management of units.
Conduct pre and post occupancy inspections and also periodic room inspections.
Provide general administration support such as telephone answering, incoming and outgoing mail and filing etc.
Assist residents with enquiries related to their residency, studies, general needs and overall well-being.
What you’ll need to succeed
Current QLD Certificate of Registration
A focus on service and quality with the passion to deliver outstanding experiences
Be culturally aware and understanding of different cultures
Ability to provide evidence of a National Police Check and Working with Children's check.
Our Benefits and Culture
Our culture is built on trust and engagement and we go the extra mile to make your career at UniLodge as rewarding as possible.
A diverse culture that is friendly, fun and collaborative
Acknowledgement, rewards and benefits.
A multicultural & diverse environment.
Development and career advancement opportunities
Benefits; Employee Assistance Program, activities, On the Spot rewards, Annual Company awards, Long-Tenure leave, Well-Being Programs, Emerging Leader Program
What you need to do now
Apply with your CV and a 1-page cover letter. While we take a look at your application, we encourage you to get to know us a little better through our website and various social media channels.
We are a 2021 Circle Back Initiative Employer – We commit to responding to every applicant.
***All final applicants for this position will be required to provide evidence of a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.Apply For Job