_{24th July, 2026}

About the Role

Are you passionate about hospitality, events, and delivering exceptional guest
experiences? Join the team at Essence Hotels & Apartments in a dynamic Part-Time Event & Front Office Coordinator role, supporting both our Taringa and Chermside
properties.

Why Join Us? 

• Be part of a welcoming, supportive, and professional team.
• Gain hands-on experience across both events and hotel operations.
•  Work across our premium conference, meeting, and accommodation facilities.
• Flexible part-time hours across a 7-day roster, including weekends, based on business and event requirements.
• Access ongoing learning and development opportunities within a growing hospitality group

About Us: 

Essence Hotels & Apartments is part of UniLodge, Australia's leading provider of student accommodation and hospitality services. Our boutique hotel properties at Taringa and Chermside offer modern accommodation, conference and event facilities, and exceptional customer service to both corporate and leisure guests.

At Essence, we believe in creating welcoming environments where guests and team members feel valued, supported, and empowered to thrive.

The Role

As the Event & Front Office Coordinator, you will play a key role in delivering seamless guest and event experiences. This position combines event coordination responsibilities with front office operations, making it ideal for someone who enjoys variety and thrives in a fast-paced hospitality environment.

Key Responsibilities

Event Coordination

• Coordinate conference, meeting, and event bookings once contracts have been secured by the Sales team
• Liaise with clients, suppliers, and internal stakeholders throughout the planning process.
• Manage event administration, including event orders, rooming lists, catering requirements, invoicing, and deposits.
•  Assist with event setup, pack-down, and on-the-day coordination.
• Identify opportunities to upsell services and enhance the client experience.
• Maintain accurate records and contribute to the continuous improvement of event procedures

Front Office Operations

• Deliver exceptional customer service to guests throughout their stay.
• Manage guest check-ins, check-outs, and reservations.
• Respond professionally to phone, email, and face-to-face enquiries.
• Process payments and maintain accurate guest records.
• Assist with guest requests and resolve issues efficiently and professionally.
• Support daily hotel operations and ensure presentation standards are maintained.

About You

You are a confident and organised hospitality professional who enjoys interacting with people and creating memorable experiences.

To be successful, you will have:

• Previous experience in hospitality, hotel operations, events, conferencing, or customer service.
• Strong administrative and organisational skills.
• Excellent written and verbal communication abilities.
• High attention to detail and the ability to manage competing priorities.
• A positive, team-focused attitude and willingness to assist across departments.
• Strong computer literacy and confidence using hotel or event management systems.
• Flexibility to work across a 7-day roster

Desirable

• Experience in hotel front office operations.
• Experience coordinating conferences, meetings, or events.
• Knowledge of PMS systems and event management platforms.
• A passion for developing a long-term career in hospitality and event

Mandatory Requirements

• Full Australian working rights.
• National Police Check (completed within the last three months or willing to obtain).

Why Work With Us?

At Essence Hotels & Apartments and UniLodge, our people are our greatest asset. We foster a culture built on trust, collaboration, engagement, and fun, and we're committed to supporting our team members through every stage of their careers.

Our benefits include:

• Learning and development opportunities.
• Career progression within a growing organisation.
• Employee recognition and reward programs.
• Health and wellbeing initiatives.
• Employee Assistance Program (EAP).
• A supportive and inclusive workplace culture.

Join Our Team

If you're passionate about hospitality, events, and delivering outstanding customer service, we'd love to hear from you.

Click Apply and submit your resume and cover letter today.

To learn more about Essence Hotels & Apartments,visit:
 https://www.essencehotelsandapartments.com.au/ 

UniLodge is a Circle Back Initiative Employer and is committed to responding to every applicant.

Our organisation is proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment where every individual’s unique experiences and contributions are valued. If you’re interested in joining us, we welcome your application

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