_{13th March, 2026}

• Located at Lena Karmel Lodge, UniLodge @ ANU!
• Genuine career opportunities for those with ambitions to grow
• Permanent  Full Time position available 

At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand’s leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
  
What role will you play
  
You will oversee the day‑to‑day operations of the ANU Commons Function Centre by coordinating all event activities, managing client relationships from enquiry to post‑event follow‑up, leading and developing a high‑performing team, and driving revenue growth through strategic planning and service excellence, ensuring the centre operates efficiently, remains competitive, and consistently delivers an outstanding client experience.Some of the responsibilities will include, but not be limited to:
  
 Key Responsibilities  

• Lead the daily operations of the ANU Commons Function Centre by maintaining service standards, ensuring WHS and policy compliance, and overseeing staffing and rostering.
• Manage all client interactions from enquiry to post‑event follow‑up, including tours, bookings, event coordination, and accurate financial and booking administration.
• Drive business performance by preparing annual Business and Marketing Plans, monitoring revenue, reporting quarterly, and identifying opportunities to grow bookings and profitability.
• Develop and support a high‑performing team through coaching, performance reviews, and fostering a positive, collaborative, customer‑focused culture.
• Implement marketing initiatives and build strong relationships with universities, agents, and key stakeholders while managing online feedback and testimonials.
• Oversee financial processes, including budgeting support, in line with organisational policies and procedures.

About You:
  
To be successful in this role, you will need:

• Unrestricted Work Rights in Australia.
• Working with Vulnerable People's Check (ACT)
• Proficient with technology and confident in administrative systems.
• Excellent communication skills and professional presentation.
• Demonstrated leadership experience within hospitality or a UniLodge setting.

Benefits:

• Inclusive Culture – Collaborate with a diverse and engaging team
• Voice Your Opinions – Share feedback in annual surveys and connect on Viva Engage
• Company-funded Flu Vaccinations – we’ve got your back during flu season
• General Referral Bonuses - Up to $1,000 AUD/NZD for successful referrals
• Travel Perks – Access exclusive rates at Essence Hotels & Apartments

Are you ready to embark on a rewarding career?
  
If you think this role is the right fit for you, we would love to hear from you. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

UniLodge Living Group, and our brands, is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, we require all candidates to declare any history of being investigated for or engaging in gender-based violence. This approach aligns with our dedication to upholding the highest standards of integrity and accountability within our organisation and meets the requirements of the National Higher Education Code to Prevent and Respond to Gender-based Violence

Our organisation is proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment where every individual’s unique experiences and contributions are valued. If you’re interested in joining us, we welcome your application.

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