_{16th December, 2025}

• Monday to Friday 9am – 5pm – no weekend work!
• Be part of a culture that empowers your growth + trusts your leadership.
• Great pay & great perks – enjoy a role that rewards your contribution.

About the Role

In this pivotal leadership role, you'll elevate service standards, streamline front line operations, and drive occupancy outcomes. As the key point of contact for residents, staff, and partners, you'll lead with clarity, resolve issues with care, and ensure seamless daily operations. If you’re driven by people, performance, and purposeful impact, this is your chance to lead where it matters most.

At a glance, you will:

• Champion a warm, professional front desk experience – solve problems fast, exceed expectations, and set the tone for resident care.
• Own the leasing journey from enquiry to move-in. Convert leads, maintain high occupancy, and support business growth.
• Recruit, train, and mentor a high-performing crew. Foster collaboration, lift performance, and lead by example,
• Deliver meaningful resident experiences through events, support, and the Residential Life Program – making UniLodge feel like home.
• Maintain high standards across safety, policy compliance, and reporting, while supporting continuous improvement in line with UniLodge’s values and procedures.

Skills & Experience:
  
To be successful in this role, you will need:

• Unrestricted Work Rights in Australia.
• Working with Children’s Check (QLD)
• Proficient with technology and confident in administrative systems.
• Demonstrated leadership experience within hospitality or a UniLodge setting.

Benefits:

• Inclusive Culture – Collaborate with a diverse and engaging team
• Voice Your Opinions – Share feedback in annual surveys and connect on Viva Engage
• Company-funded Flu Vaccinations – we’ve got your back during flu season
• General Referral Bonuses - Up to $1,000 AUD/NZD for successful referrals
• Travel Perks – Access exclusive rates at Essence Hotels & Apartments

Why the UniLodge Living Group:
  
UniLodge is the leading student accommodation provider across Australia and New Zealand, with a growing portfolio of 130+ properties. We offer real opportunities to develop your career, make an impact, and help shape the future of student living.
  
JOIN OUR TEAM
  
If have a passion for delivering excellent customer service with a smile, click ‘Apply’ to submit your Cover Letter and Resume.

Our organisation is proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment where every individual’s unique experiences and contributions are valued. If you’re interested in joining us, we welcome your application.

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