_{24th September, 2025}

• 8:30am start & a 5:00pm finish!
• Must be available for rostered Saturdays during June/July and Jan/Feb intake periods.
• Are you seeking an opportunity to give you exposure to the real estate industry - this may be the role for you

About the Role
  
At Hive Property, the Customer Service Coordinator supports the Leasing & Property Management team by coordinating key collections, assisting with inspections, managing open homes, processing lease renewals and maintaining tenant communications.

Collaborating with our Hive team and Virtual Assistants, you’ll help drive seamless operations while supporting marketing, staging, and advertising to attract top tenants. This role is based in Kelvin Grove, but you'll occasionally be asked to work from our Springfield office to assist our Property Manager.

Key Responsibilities include:

• Coordinate key collections, entry/exit inspections, and open homes, ensuring a smooth process for new and departing tenants.
• Act as a key contact for tenants, managing enquiries, addressing issues, and providing outstanding service.
• Assist with application processing, lease renewals, and break lease procedures in collaboration with our Virtual Assistants.
• Support property advertising, staging, and marketing campaigns to attract quality tenants.
• Work closely with the Business Manager, Maintenance Coordinator, and team to maintain high property standards and seamless operations.

Skills & Experience:
  
To be successful in this role, you will need:

• Unrestricted Work Rights in Australia.
• Valid National Police Check (within 3 months or be willing to obtain)
• Minimum 1 years of experience in the Real Estate Industry
• Tech-savvy and confident with property management systems – experience with Property Tree highly regarded
• Excellent written + verbal communication skills with the ability to engage effectively with tenants, contractors and internal teams

Our mandatory requirements for the role are:

• Valid Certificate IV in Real Estate Practice (or be willing to obtain)
• Working With Children Check (QLD) 
• A reliable vehicle 

Benefits:

• Inclusive Culture – Collaborate with a diverse and engaging team
• Voice Your Opinions – Share feedback in annual surveys and connect on Viva Engage
• Company-funded Flu Vaccinations – we’ve got your back during flu season
• General Referral Bonuses - Up to $1,000 AUD for successful referrals
• Travel Perks – Access exclusive rates at Essence Hotels & Apartments

Why the UniLodge Living Group:
  
At Hive, we don’t just provide student accommodation – we create vibrant, well-connected communities that make student life easier, safer, and more enjoyable. Located just minutes from QUT Kelvin Grove, our fully furnished, purpose-built properties offer convenience, style, and comfort for students and a dynamic, rewarding work environment for you.

Take the next step in your career with the HIVE Property Group – Kelvin Grove!

Submit your cover letter and resume today and unlock exciting career growth with u

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