22nd September, 2025
- Lead a landmark Build to Rent (BTR) community in Melbourne’s CBD.
- Inspire and manage a high-performing team with a strong focus on people and leadership.
- Join a market leader in the BTR sector with a growing pipeline of assets and career opportunities.
Essence Communities is a specialist in Build to Rent management across Australia and New Zealand. Backed by 27 years of experience through the UniLodge Living Group, we bring proven expertise in property and asset management to this emerging sector.
About the Role Are you passionate about creating vibrant residential communities? Do you thrive on delivering exceptional customer experiences and building strong relationships? Essence Communities is seeking a dynamic Community Manager to lead the residential experience at Melbourne Quarter West.
As the Resident Experience Manager, you will be the heartbeat of the community, responsible for:
- Championing resident engagement through exciting events and initiatives.
- Driving ancillary income through innovative service offerings.
- Collaborating on marketing strategies to achieve occupancy targets.
- Enhancing the digital resident experience via our property app.
- Building strong relationships with residents, local suppliers, and stakeholders.
The Property
Melbourne Quarter West is a flagship Build to Rent (BTR) development in the heart of Melbourne CBD, featuring 797 architecturally designed apartments across studio, one, two, and three-bedroom layouts. More than just a residence, it’s a lifestyle destination offering premium amenities including a pool, steam room, gym, bowling alley, podcast and music studios, co-working spaces, golf simulator, and games rooms — all designed to elevate the resident experience.
What We’re Looking For - Excellent communication and customer service skills.
- A proactive, creative mindset with a passion for community building.
- Strong problem-solving and decision-making abilities.
- Valid National Police Check, or willingness to obtain
- Agent’s Representative Certificate (or willingness to obtain)
- Unrestricted working rights in Australia
Why Join Us? At Essence Communities, we offer more than just a job — we support your growth and wellbeing:
- Career Development: Company-covered licensing costs, clear progression pathways, and ongoing training.
- Wellbeing Support: Access to mental, emotional, financial, and physical health resources, including our Employee Assistance Program (EAP).
- Inclusive Culture: Be part of a diverse, engaging team with recognition programs, annual awards, and community initiatives.
- Extra Perks: Generous leave options, flu vaccinations, referral bonuses up to $1,000 AUD, and exclusive staff rates at Essence Hotels and Apartments.
HOW YOU CAN APPLY We want to learn about all the amazing qualities you can bring to the table. To start your journey with Essence Communities, apply now with your resume and cover letter.
UniLodge and Essence reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.
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