_{29th July, 2025}

• Part Time - 30 hours MON to FRI
• Play a crucial role in providing the ultimate student experience
• Located based in Auckland, NZ!

About the Role: 

Are you passionate about providing excellent customer service and keen to grow your skills in a dynamic, supportive environment? As Customer Service Coordinator, your day will be filled with a unique mix of front office reception, property management, and customer service, giving you a great opportunity to learn new skills in a supported learning environment.  

At a glance, you will: 

• Manage the day-to-day operations of the reception area, providing a welcoming and professional first point of contact for all residents and visitors
• Assist with the coordination and oversight of property management tasks related to the student apartments
• Perform a range of administrative duties including record-keeping, data entry, and preparing reports to support property operations
• Conduct regular inspections of rooms and communal areas to ensure they meet quality, safety, and cleanliness standards
• Respond to student enquiries, providing support related to their residency, academic life, general needs, and overall well-being.

Skills & Experience: 

To be considered for this role, our ideal candidate will have: 

• Police Vetting (must be willing to obtain)  
• A focus on service and quality with the passion to deliver outstanding experiences  
• Experience in a University Environment (desirable)  
• Experience with property management systems (highly regarded)  
• Be culturally aware and understanding of different cultures   

Benefits:

• Inclusive Culture – Collaborate with a diverse and engaging team
• Voice Your Opinions – Share feedback in annual surveys and connect on Viva Engage
• Professional Development – Take advantage of company paid operational licence training
• General Referral Bonuses - Up to $1,000 NZD for successful referrals
• Travel Perks – Access exclusive rates at Essence Hotels & Apartments

Discover UniLodge:

At UniLodge Living Group, we believe great living experiences start with great people. Whether your passion lies in property management, hospitality, or community engagement, you’ll find purpose and opportunity here.

We’re home to five distinct brands, all united by a single vision: to create exceptional living environments across Australia and New Zealand. With a rapidly growing portfolio of over 150 properties and more on the horizon - there’s never been a more exciting time to be part of our journey.
 
Elevate your career in this admin centric role - join the Student Living Auckland team today! 
 
If you’re interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team.  
 
UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.  
 
***All final applicants for this position will be required to provide evidence of a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. 

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