_{19th May, 2025}

Role Overview:
  
As Residential Life & Operations Supervisor, you will play a key role in fostering a thriving residential community, working alongside the Property Manager to provide pastoral care, assist with academic matters and champion resident wellbeing, ensuring that it remains a central focus of our operation.  You will also have the opportunity to develop and organise a holistic calendar of events for residents, to enrich their educational, cultural, and social experience.
  
Key responsibilities include:

• Lead and enhance the Residential Life & Wellbeing Program, ensuring the seamless delivery of events, welfare initiatives, and pastoral care.
• Monitor and support resident well-being, collaborating with university services to foster a safe and supportive community.
• Design and implement a dynamic events program that promotes academic success, career growth, social engagement, well-being, sustainability, and community involvement.
• Recruit, train, and guide a team of Residential Advisors, fostering a positive team culture and driving strong performance.
• Assist with contract renewals, rental arrears, and bonds, while overseeing event budgets and maintaining strong partnerships with universities and stakeholders.
• Serve as the primary after-hours contact for residents, responding to emergencies and ensuring their safety and well-being.

About You:
  
It is essential that you possess high-level interpersonal skills with a proven ability to build and nurture effective relationships with people from diverse backgrounds. You will also provide pastoral care, supporting residents through challenges with a compassionate approach, ideally backed by experience in wellbeing or mental health. More about you:

• Unrestricted work rights in Australia
• Valid National Police Check (or be willing to obtain)
• Valid Working with Children’s Check/Blue Card
• Demonstrated experience with leading, inspiring and developing teams
• Ability to consistently maintain high productivity during peak periods (O-Week, exam times, recruitment and training, intake) with strong time management skills.
• Strong communication, documentation and presentation skills

Are you ready to embark on a rewarding career?
  
If you think this role is the right fit for you, we would love to hear from you. To submit your interest, apply now with your Resume and Cover Letter. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

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