14th May, 2025
- Lead a landmark residential BTR community based in Melbourne CBD
- Inspire a high-performing team with strong, people-focused leadership
- Join a market leader with a pipeline of BTR assets and growth opportunities
Essence Communities specialises in providing Build to Rent (BTR) Management solutions for projects across Australia and New Zealand. As a market leading operator within the emerging BTR sector, our property management platform is shaped from a 27-year track record in property and asset management, being part of Australia’s leading operator of Purpose-Built Student Accommodation, the UniLodge Living Group.
Our Opportunity: We have an exciting opportunity for a confident and solutions-focused General Manager to join and lead our team at Essence Communities – Melbourne Quarter West. You will take the lead in delivering operational excellence, financial performance, and an exceptional residential experience across a landmark BTR community. This is a hands-on leadership role where you will oversee all aspects of property operations from leasing and compliance to resident engagement and team development.
At a glance, you will:
- Lead all financial aspects of the asset, including budgeting, forecasting, and strategic leasing, with a focus on maximising net operating income and long-term yield.
- Oversee the full scope of property operations, ensuring compliance, risk management, and high standards of presentation and service across the asset.
- Take the lead in bringing the building to life – drive mobilisation activities to ensure a smooth, successful launch and seamless operational start.
- Drive a market-leading resident experience by fostering a sense of community, delivering exceptional service, and implementing feedback-driven improvements.
- Provide clear leadership and mentorship to operational staff, building a cohesive team culture centred on accountability, service excellence, and ongoing development.
- Serve as the primary property based interface between internal leadership, clients, and key partners, delivering transparent communication and aligning operations with stakeholder expectations.
The Property
Melbourne Quarter West is a vibrant residential community comprising 797 designed apartments, offering a mix of studio, one, two, and three-bedroom layouts. This flagship BTR development is more than just a place to live – it’s a lifestyle destination. Residents will enjoy access to all the usual amenities, such as a pool, steam room and fully equipped gym, along with additional premium amenities within the building including a bowling alley, podcast and music studios, co-working spaces, golf simulator and games rooms.
About You
As a results-driven property professional with 4+ years’ experience, you will have a proven track record in leasing across the residential, commercial, or retail sectors. Utilising your financial acumen and strong stakeholder management skills, you will thrive in this dynamic environment by bringing a strategic approach to both the operation and residential experience. You will also have:
- Unrestricted working rights in Australia
- National Police Check
- Valid Estate Agent’s Licence (VIC)
- Demonstrated track record of exceeding targets and performance KPI’s
- Outstanding communications skills with the ability to curate messaging tailored to the target audience
Benefits We can offer more than just a job – we support your growth and wellbeing. Enjoy a company-covered operational licensing costs, and clear pathways for career progression. We provide ongoing development through training and courses, and prioritise your wellbeing with support for mental, emotional, financial, and physical health – including access to our EAP.
Join a diverse, inclusive, and engaging team environment with recognition programs, annual awards, and fun community initiatives. Plus, benefit from generous leave options, company-funded flu vaccinations, referral bonuses of up to $1,000 AU, and exclusive staff rates at Essence Hotels and Apartments.
HOW YOU CAN APPLY We want to learn about all the amazing qualities you can bring to the table. To start your journey with Essence Communities, apply now with your resume and cover letter.
UniLodge and Essence reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.
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