_{01st May, 2025}

Essence Communities provides tailored Build to Rent (BTR) Management Solutions, for projects across Australia and New Zealand. As the largest operator within the emerging BTR sector, our property management platform is shaped from a 27-year track record in property and asset management, being part of Australia’s leading operator of Purpose-Built Student Accommodation, UniLodge.
  
Our foundation of experience and expertise has propelled our operations to be leading the transformation of Australia’s rental sector. Over the past 4 years, we have been successfully managing BTR properties across Australia with several projects in the pipeline.

Role Overview
  
In this hands-on role, you’ll take the lead in ensuring the ongoing maintenance and presentation of our properties, including shared facilities, are in line with our internal Facilities Management Agreement. As the Portfolio Facilities Manager, you will manage a wide range of general repairs and maintenance tasks, ensuring the smooth operation of the entire portfolio. From time to time, you may be required to work extended hours or be on call to assist with modification requests or urgent maintenance issues.
  
Key Responsibilities include:

• Take ownership of our preventative maintenance strategy, ensuring all building are well maintained and fully compliant with safety and regulatory requirements
• Oversee the general maintenance of apartments, shared areas, and external spaces to ensure they are safe, functional, and presented to a high standard at all times.
• Manage the procurement and performance of service providers, ensuring value for money, contract compliance, and quality outcomes across all facilities.
• Oversee defect rectification, warranty claims, and liability matters across both properties.
• Supervise and mentor the Facilities team, ensuring guidance and support to drive performance.
• Manage the Facilities Management software system, ensuring effective tracking of assets and contractor performance.
• Contribute to the strategic planning of Facilities operations, helping the team remain proactive and aligned with industry trends.
• Be a key point of contact for emergency callouts and urgent maintenance issues, supporting onsite teams and ensuring swift resolution.
• Promote a strong safety culture while ensuring all legal, health, and environmental standards are consistently met across the portfolio.

About INDI
  
INDI Footscray:
Setting the precedent for inner-city living, Indi Footscray will provide the ultimate rental experience with 702 studio, one, two and three bedroom apartments. This building is closely situated to local landmarks such as Whitten Oval and Footscray Market and sits 6km west from Melbourne CBD.  Residents will enjoy luxe amenities including a rooftop garden, exclusive access to community facilities and EV charging stations.

INDI Southbank:
Treated to a unique view of the riverside promenade, Indi Southbank boasts 434 high-end apartments situated closely to the Boyd Park Community Hub. This building will house a combination of studio, one and two bedroom apartments – complete with open plan living. Residents will have unfettered access to the tramline, making travel around the CBD a breeze. Amenities include co-working spaces, private dining and entertainment rooms and a fully equipped gym facility. Driving resident engagement to ensure best in class resident satisfaction is delivered at every step of the journey. 
  
About You

With at least 5 years of facilities or building management experience, you will be a proactive and solutions focused professional with excellent communication skills. You will be confident in managing a diverse workload and building strong rapport with contractors, residents, and team members alike. More about you:

• Unrestricted Working Rights in Australia
• National Police Check
• Trade Qualification – Mechanical Engineer, Electrician or Plumber (highly desirable)
• Strong problem solving and decision making skills, with a keen eye for detail and a results-driven mindset.
• Proven track record of meeting and exceeding performance targets and KPI’s
  

Has INDI piqued your interest?
  
Tell us about all the amazing qualities you can bring to INDI and Essence Communities. To start your journey, apply now with your resume and cover letter.

Essence Communities reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.

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