_{17th September, 2025}

A New Zealand-owned and operated hotel in Auckland Airport Precinct are looking for part time Guest Service Agents who are passionate about interacting with guests, serving food and beverages, and thrive in a fast-paced, dynamic environment. If you enjoy a varied and busy shift, have energy to spare, and are keen to refine your hospitality skills, this role is for you!
 
As a Guest Service Agent, you will be responsible for serving guests in the hotel's restaurant and bar area, as well as assisting in the conference center with events and functions.
 
Key responsibilities include:

• Serving food and drinks
• Taking orders and clearing tables
• Serving at the bar and handling room-service orders
• Providing excellent customer service to ensure guest satisfaction

The employer is looking for team members who have experience working in a restaurant with à la carte service. You should be highly attentive to detail, reliable, well-presented, and eager to learn. You must also be hardworking and physically able to handle a role where you'll be on your feet throughout the day.
 
Mon - Sun: Minimum of 3 rostered shifts/week. 
Shift can be between 4 to 6 hours per day. 
PM shifts - 3pm to 11pm
Breakfast shift - starting at 5am - finishing around midday or depends on the day.
 
Requirements:

• Must have previous experience in a restaurant with à la carte service. Fast food experience is not enough. 
• Must pass a Ministry of Justice (MOJ) check and drug test
• A full driver's license is preferred as the you would be starting early or finishing late. 
• Must be physically fit, as you'll be on your feet for most of the day
• Must be flexible to pick up other shifts to cover for annual or sick leaves.
• It would be a bonus if you have a Liquor License and GM Certificate
• Must have reliable transport to get to and from work
• Only applicants with a valid work visa, NZ citizenship, or residency will be considered for employment

Benefits:

• Staff meal during shifts
• Free parking
• Uniform provided
• Friendly and supportive team environment

If you are passionate about hospitality and meet the requirements, we'd love to hear from you! Apply today.

Apply For Job