_{29th July, 2025}

A largest Global Ground Handling Company at Auckland Airport, delivering time-critical logistics services is seeking experienced full time Cargo Customer Service Agent who can provide a high level of customer services and efficiency to our airline customers, freight forwarding & custom agents. All while maintaining the policies, standards, and safety requirements of the customer and organisation.
 
Permanent Full Time Position
Rotational shift roster 7 days a week, across a 24-hour period operation is a critical requirement.
 
Requirements

• Have basic computer skills - Word and Excel
• Be able to prioritise and plan your work (on-time performance)
• Be able to cope with processing multiple tasks within set timeframes
• Have superior customer service skills, both face-to-face and on the telephone
• Be accurate and have attention to detail.
• Ideally have Track and Trace experience
• Must have the legal right to work in NZ
• Full/Restricted Drivers License is a must
• Be able to work in a team
• Desirable to have some form of freight forwarding experience.
• And be flexible to work a 24/7 rotating shift pattern including weekends and public holidays If successful, you will be required to undergo an Airport Security check which must return a clean criminal history and a pre-employment medical assessment which includes a drug and alcohol test.

What's in it for you

• A FULL TIME JOB
• A growing global company with ongoing career opportunities.
• All uniform and personal protective equipment (PPE) provided.
• Free Carparking
• Discounted Healthcare

Interested! Please apply with your updated CV and mentioning your suitability. 
 
 

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