_{29th April, 2025}

A Rental car company in Airport precinct is looking for full time permanent Customer Service Representatives
 
About the Role?
As a Customer Service Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of the company. You will be based at our Auckland Store and you may be required to work at other NZ stores within reasonable travel distance.  
 
In this role you will; 

• Ensure a positive customer experience by greeting and engaging customers
• Complete rental and return transactions efficiently and accurately
• Sell Ace rental options to our valued customers
• Ensure overall customer satisfaction by resolving issues
• Be involved in reservations of rental vehicles and associated requirements 
• Work as part of a high performing team

About You?
To be successful in this position, our newest team member will have the following:

• Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
• Previous experience in customer service or sales; experience in rental industry preferred
• Computer literacy skills required
• Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
• A full and current NZ driver’s licence with the ability to drive automatic vehicles
• Must pass MOJ check and drug test. 

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