_{01st July, 2026}

Operations Manager �� Southwest Florida 
The Wilner Group is partnering with a growing professional services organization to identify an experienced Operations Manager to oversee business operations, improve internal processes, and partner closely with executive leadership.
This is an excellent opportunity for a strategic, hands-on leader who thrives on building systems, improving workflows, and driving operational excellence.
Key Responsibilities

• Oversee day-to-day business and operational functions.
• Develop, implement, and improve Standard Operating Procedures (SOPs).
• Manage project timelines, workflows, and operational initiatives.
• Track key performance indicators (KPIs) and provide reporting to leadership.
• Partner with leadership on budgeting, operational planning, and process improvements.
• Coordinate recruiting, onboarding, training, scheduling, and team accountability.
• Improve the overall client experience through effective communication and streamlined processes.
• Support technology initiatives, automation, and operational efficiencies.
• Coordinate with internal teams, vendors, and external partners to ensure projects remain on track.

Qualifications

• 5+ years of Operations Management, Office Management, or Business Management experience within a professional services environment.
• Proven experience creating scalable systems, workflows, and operational processes.
• Strong leadership, organizational, and project management skills.
• Financial acumen with experience managing budgets, reporting, KPIs, and vendor relationships.
• High proficiency with Microsoft 365, Outlook, Excel, and business management software.
• Excellent communication skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience within a law firm or professional services organization is highly preferred.

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