_{04th April, 2025}

Who we are:
We are a woman-owned, full-service, boutique staffing and talent management firm. You can trust that we understand changing jobs or careers is a big deal, and we will personally represent you from start to finish throughout the interview process with our clients. We know our clients’ business, how to manage expectations, educate you on the market, and deliver results – and we hold ourselves accountable! Our clients are diverse in size and ownership and represent a wide range of industries, including retail, real estate, manufacturing, professional services (AED), logistics/distribution, service, healthcare, consumer goods, and pharmaceuticals. We represent professionals from entry-level to executive suite.

You will find that we are a proactive, engaging, and reliable team that listens.

Who our client is:
Our client specializes in providing self-employed individuals and small businesses with a comprehensive and competitive alternative to the state health insurance marketplace. Their commitment to honesty and transparency sets them apart from other companies in the industry that sell inadequate plans, leaving policyholders vulnerable to large out-of-pocket expenses. Together, we are searching for a Client Support & Operations Manager to join their team at their Old Bridge, NJ location.
  
Responsibilities:

• Act as the primary point of contact for client's inquiries, providing timely and accurate support.
• Oversee the flow of inbound client requests and coordinate with the internal teams to address them.
• Lead and oversee client-related projects, ensuring objectives are met on time.
• Provide in-depth guidance on health, dental, and vision products to clients.
• Handle escalations and complex client issues, ensuring effective resolutions and clear communication.

• Minimum 10 years of experience in health, dental and vision benefits.
• Proven experience in customer service, account management, and operations roles.
• Tech savvy and proficient with CRM tools and project management software.
• A strong problem solver with a proactive mindset.

• Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• 401k.
• PTO/Vacation.