_{29th January, 2025}

The Wilner Group has partnered with our client a leader in providing health plans to self-employed individuals and small businesses with a comprehensive and competitive alternative to the ACA Marketplace. Our client's commitment to honesty and transparency sets them apart from other companies in the industry that sell inadequate plans leaving policyholders vulnerable to large out-of-pocket expenses. Together we are searching for a Client Support and Operations Manager to join their team at their Old Bridge NJ location. This is a full-time on-site position with a compensation of $60K - $75K + bonus based on experience, Benefits include: dental and vision coverage, Paid time off, professional development opportunities, and more!


Responsibilities:

• Act as the primary point of contact for client's inquiries, providing timely and accurate support.
• Oversee the flow of inbound client requests and coordinate with the internal teams to address them.
• Lead and oversee client-related projects, ensuring objectives are met on time.
• Provide in-depth guidance on health dental and vision products to clients.
• Handle escalations and complex client issues, ensuring effective resolutions and clear communication.

Qualifications:

• Minimum 10 years of experience in health, dental and vision benefits.
• Proven experience in customer service, account management, and operations roles.
• Tech savvy and proficient with CRM tools and project management software.
• A strong problem solver with a proactive mindset.

The Wilner Group is a professional staffing and talent management firm. We will match your career goals with contract, contract to hire or direct hire/permanent placement positions. Joining our Talent Network will enhance your job search and application process.

Apply For Job