_{03rd April, 2025}

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

Southern Cross Care Queensland has an exciting opportunity for a Learning and Development Coordinator to join us and provide general administration support to our Learning and Organisational Development Team. 

Working in this full-time role, the Learning and Development will assist with devising and planning learning and organisational development activities across Southern Cross Care QLD business stream. Reporting to the Learning and Organisational Development Manager, this position will be pivotal for the streamlined delivery of learning and organisational development initiatives that align with SCCQ’s organisational strategy.

What can Southern Cross Care Queensland offer you?

• Competitive salary package + benefit of NFP salary sacrifice options
• Opportunity to join a supportive organisation offering exciting professional development growth
• Great staff culture
• Ongoing individualised training and mentoring programs
• Employee Assistance Program for employees and their families
• Purpose driven organisation making a real difference

What are the key responsibilities? 

• Respond to requests from managers, employees and the L&OD team for information, service or assistance.
• Monitor the effective collection of training closely for accurate record-keeping in the LMS.
• Collate and organise received data, collaborate with Learning and Organisational Development Manager and Learning and Development Partners to create meaningful training needs analysis.
• Support the corporate induction program and all other L&OD initiatives as required.
• Assist with the preparation of the Organisational Training Calendar and supply in an agreed format to stakeholders.
• Task management, including L&OD inbox enquiries, organising training workshops, reporting and any other administrative activities that enhance the ability of all employees to provide excellence in customer-centred service and build positive culture in alignment to the SCCQ Vision, Mission and Values.
• Daily administration and maintenance of the organisation’s LMS to ensure training is deployed as per the mandatory training frameworks and Training Calendar, ensuring training records are up to date and accurate, and provide accurate reporting to key stakeholders for management decision making.
• Create e-learning content using multiple software systems, including Vyond, Storyline, and Rise 360.

What will you bring to the role? 

• Certificate III in Office Administration (desirable) 
• Demonstrated experience in administrative roles for HR/Learning & Development programs and initiatives.
• Excellent office administration skills
• Knowledge of learning management systems and Microsoft Office suite
• Knowledge of e-learning creation tools (desirable) 
• Demonstrated experience in developing positive relationships and communication with senior management, staff and multiple stakeholders
• Team Player with a “can-do” attitude.
• Knowledge of Organisational Development/HR principles and practices as well as relevant workplace legislation

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

How can you apply? 

If you believe you have the qualifications and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role, please contact us at employment@sccqld.com.au
  
Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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