_{25th February, 2025}

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

Southern Cross Care QLD has an exciting opportunity for a Business Solutions Partner to join our Business Solutions team based at our Corporate Support Centre in Upper Mt Gravatt. 

What can Southern Cross Care Queensland offer you?

• Competitive salary package + benefit of NFP salary sacrifice options
• Great staff culture
• Opportunity to work with a team of people who are there to support you and help you learn.
• Task variety: Everyday will bring something new, from helping people with the system to making sure everything is working as it should.
• Ongoing individualised training and mentoring programs: you will have an opportunity to learn more, build your skills and make a real impact.
• Employee Assistance Program for employees and their families
• Supportive purpose driven organisation
• Convenient Upper Mt Gravatt location – Free parking onsite

About the role

Are you excited about Systems, Aged Care and Helping others? Step Up as a Business Solutions Partner and Make a Difference.

As the Business Solutions Partner you'll administer the operations and/or corporate enterprise-wide systems across the business units to meet organisational objectives, ensuring software, data integrity and reports are maintained in line with requirements. No deep technical expertise is needed- just a passion for ensuring our systems support our day-to-day operations across our aged care businesses.

If you enjoy helping others get the most from systems and making sure everything works smoothly, this is the perfect role for you! You’ll be working with people across the business to ensure they understand and can fully utilise the systems to make their work easier and more efficient. Your support and training will be key to making sure everyone has the right tools and the knowledge they need to succeed.

In your role you will have an opportunity to: 

• Help solve problems for our staff when they run into them, either by fixing the issue yourself or by getting the right people involved.
• Be the go-to-person for any issues with the designated system, offering support when something isn't working or needs updating.
• Make sure the information in the system stays accurate and secure.
• Help manage who can access the system and make sure everything is safe and secure.
• Show others how to use the system so they feel comfortable and confident.
• Create simple training guides to help others understand how to use the system.
• Help implement new system modules, software changes and developments as required.

What will you bring to the role?

• Functional knowledge of aged care software solutions along with a willingness to learn and desire to help others.
• Clear communication skills, especially when explaining things simply to others.
• Friendly, helpful attitude and a proactive approach to solving problems.
• Ability to stay organised and manage multiple tasks.

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

How can you apply? 

If you believe you have the skills and experience needed to fill this role, are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role, please contact us at employment@sccqld.com.au
  
Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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