17th July, 2026
Join a supportive, friendly team in a purpose-led not-for-profit organisation where meaningful work, strong relationships and a caring culture come together to make a real difference.
Southern Cross Care Queensland (SCCQ) has an exciting opportunity for an experienced Head of People & Culture to lead our trusted People & Culture team, providing advice, guiding workforce initiatives and enhancing organisational performance.
Why work with us
At the heart of everything we do is our Known & Loved culture program. It enables us to build genuine connections with each other and with the residents, clients, families and communities we serve. We’re committed to ensuring our people feel genuinely known, supported and valued, so they can bring their best to the important work they do every day.
When you join Southern Cross Care, you can expect:
- Key leadership role
- Competitive salary package + benefit of NFP salary sacrifice options
- Supportive, purpose-driven organisation with great staff culture
- Ongoing individualised training and mentoring programs
- Employee Assistance Program for employees and their families
- Convenient central Upper Mt Gravatt location
About the role
Reporting directly to the Chief of People & Mission, as the Head of People & Culture, you will be joining our broader People & Mission leadership team.
In your role, you will lead a mature People & Culture function responsible for:
- Human Resources Business Partnering
- Recruitment and Talent Acquisition
- Workforce Planning
- Learning and Organisational Development
- Employee and Industrial Relations
- Work Health, Safety and Wellbeing
- Payroll
- Rostering Support
- People Analytics and Workforce Reporting
- Policy Development and Governance
- Leadership Development
- Performance and Talent Management
- Employee Engagement and Culture Initiatives
The successful candidate will join SCCQ during an exciting period of growth, workforce transformation and organisational development.
Key priorities include:
- Delivering our Workforce Sustainability and Capability Strategy, including PALM and international recruitment
- Supporting workforce growth following recent acquisitions
- Strengthening leadership capability across the organisation
- Driving recruitment and retention outcomes
- Continuing development of SCCQ's Employee Value Proposition ("You Matter")
- Advancing workforce analytics and reporting capability
- Supporting cultural transformation through our "Known & Loved" philosophy
- Managing enterprise agreement implementation and industrial relations initiatives
- Supporting workforce capability in response to ongoing aged care reforms
- Leading change effectively to ensure the workforce can successfully adapt
What will you bring to the role?
We are seeking an applicant able to bring senior People & Culture leadership experience with strong understanding of industrial relations, enterprise bargaining strategy, union engagement, award interpretation and workplace relations risk management.
Having successfully operated in large, complex and highly regulated environments you will be bringing a collaborative and pragmatic approach, balancing strategic thinking with practical implementation while building strong relationships and influencing outcomes across a geographically dispersed workforce.
Experience that will be highly regarded includes:
- Aged care, healthcare, community services or related human services sectors
- Enterprise bargaining and industrial relations leadership
- Leading multi-disciplinary People & Culture functions
- Organisational development and cultural transformation
- Workforce strategy and workforce planning
- Change management and integration programs
- Executive-level stakeholder engagement
- Leading geographically dispersed workforces
- Building high-performing people and culture teams
Who is Southern Cross Care Queensland? Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.
Since then, SCCQ has grown to employ over 1800 staff caring for and supporting more than 3000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.
We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.
At SCCQ, we are just as focused on creating a culture where every person matters. That’s why we developed our You Matter employee benefits program which brings together the support available to you when you join Southern Cross Care, including: Not-for-profit salary packaging benefits, Flexible work arrangements, Mental health and first aid training, Career pathways, bursaries and traineeships, Recognition programs and service awards.
How can you apply?
If you have the skills and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!
If you have any queries around Southern Cross Care's recruitment process or about the role, please contact us at employment@sccqld.com.au
Southern Cross Care is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.
Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.
Apply For Job