_{09th July, 2026}

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

Southern Cross Care QLD has an exciting opportunity for two Business Solutions Partners to join our Business Solutions team based at our Corporate Support Centre in Upper Mt Gravatt. 

If you are a hands-on systems professional who thrives on variety, collaboration, and continuous improvement, this could be the opportunity you've been looking for.

What can Southern Cross Care Queensland offer you?

• Competitive salary package + benefit of NFP salary sacrifice options.
• Great staff culture.
• Employee Assistance Program for employees and their families.
• Task variety: Everyday will bring something new, from helping people with the system to making sure everything is working as it should.
• Teamwork: You will be working with a team of people who are there to support you and help you learn.
• Opportunity to make a difference: You will be helping ensure that everything runs smoothly, and your efforts will directly help improve the way we work.
• Hybrid work environment with a convenient base location – free parking onsite.

About the role

Are you excited about Systems, Aged Care and Helping others? Step Up as a Business Solutions Partner and Make a Difference.

We are looking for team players to join the highly motivated Business Solutions Team to provide hands-on systems implementation and support across our aged care organisation.

As a Business Solutions Partner you will help introduce new technology, support users through change, deliver practical training, and solve everyday challenges that make a real difference to our organisation and the customers we serve.

Applying your enthusiasm and fantastic communication skills, you will work closely with stakeholders across the organisation to implement new systems, drive business improvements, and help users confidently navigate change. You will combine problem-solving, communication, training, and system expertise to deliver solutions that improve the way people work every day.

In your role you will have an opportunity to: 

• Partner with business stakeholders to deliver successful implementations, software enhancements, and process improvements that support organisational goals.
• Support change management activities, helping users prepare for, understand, and confidently adopt new systems, processes, and ways of working.
• Build strong relationships with stakeholders, communicating upcoming changes, gathering feedback, and addressing concerns to promote positive engagement and adoption.
• Support project delivery activities, including testing, business readiness, communication, and transition to operational support, ensuring changes are successfully embedded into the organisation.

What will you bring to the role?

• Minimum 4 years in a similar role, or with previous systems analysis or systems implementation experience.
• Display a strong understanding of software solution delivery methodologies such as project support, change management, business analysis or as business subject matter on a project.
• A functional knowledge of corporate, aged care, retirement living and/or community services industry and software solutions.
• Exceptional communication skills, especially when explaining things simply to others.
• A friendly, helpful attitude and a proactive approach to solving problems.
• The ability to stay organised and manage multiple tasks.
• You will be a proactive self-starter who shares great ideas and is quick to learn.

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

How can you apply? 

If you believe you have the skills and experience needed to fill this role, are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role, please contact us at employment@sccqld.com.au
  
Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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