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Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other.

Southern Cross Care is seeking a friendly and efficient Administration Officer to provide administrative support across our Residential Aged Care Homes in beautiful Allora.

What can Southern Cross Care Queensland offer you?

• Competitive pay rates with the benefit of Not-for-Profit salary sacrifice options to take home more.
• Full time role working Monday-Friday
• Opportunity to join a supportive, purpose-driven organisation.
• Strong and inclusive staff culture.
• Ongoing, individualised training and development opportunities.
• Access to our Employee Assistance Program for staff and their families.
• Additional wellbeing support through our Thrive program, which allows early access to up to 50% of your earned wages.

About the role: 

Working in this role, you will provide a wide range of administrative support to our home to maintain financial, client and rostering systems as well as efficient and confidential administrative support to the Managers.

You will have excellent organisational skills, exceptional attention to detail and solid IT skills to ensure the home’s administrative processes are streamlined and effective. You’ll have great interpersonal skills and enjoy being the first person to greet visitors, families and loved ones to the home; and be a go-to person for general enquiries.

A friendly sociable personality coupled with empathy and compassion for the elderly will make you a perfect fit for this client-centred “front of house” role.
  
Some of your duties will include but not be limited to:

• Assisting with new admissions to the home and preparing records for new residents.
• Liaising with the Managers when vacancies occur to ascertain type of Resident required.
• Maintaining relevant documentation (e.g. Resident lists) at the direction of the Manager.
• Liaising with residents and their families to support the transition into care from an administrative perspective.
• Coordinating and assisting manager with rostering as required.
• Maintaining of various computer data bases.
• Reception duties – face to face and over the phone.
• Processing of invoices in preparation for payment and maintenance of petty cash.
• Maintaining staff personal records including registrations and certificates.
• Assisting in minute taking for committee meetings as required.

  What will you bring to the role?

• Experience working in an administrative role within Aged Care or Health care setting (desired).
• Administrative and reception experience.
• Understanding of staff rosters.
• Excellent written, oral and numerical skills.
• Problem solving skills and ability to prioritise tasks.
• Excellent interpersonal & communication skills with the ability to communicate with a diverse range of people.
• High level information technology skills including working knowledge of Microsoft Office applications.

Who is Southern Cross Care?

Southern Cross Care (SCC) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCC has grown to employ over 1700 staff caring for and supporting more than 2000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCC, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care, enabling staff to build genuine community connections with each other and those we serve.

How can you apply? 

If you are an Administration Officer ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care‘s recruitment process or about the role, please contact us at employment@sccqld.com.au
  
Southern Cross Care is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory criminal history screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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