_{30th March, 2026}

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other.

Southern Cross Care (Qld) is seeking an organised, responsive and solution-focused Rostering and Scheduling Officer to join our Home Care team supporting Logan River / Brisbane South.

What we offer:

• Competitive pay rates with the benefit of Not-for-Profit salary packaging to take home more.
• Opportunity to join a supportive, purpose-driven organisation.
• Great staff culture.
• Employee Assistance Program for employees and their families and support programs like Thrive (access up to 50% of your earned wages early).
• The opportunity to play an important role in supporting the delivery of high-quality care services in the community.
  

About the role:

As a Rostering and Scheduling Officer, you will work closely with the Home Care Manager and wider team to create and maintain employee rosters in line with the applicable Enterprise Agreement, while supporting effective scheduling of client services and maximising the efficiency and productivity of Support Workers.

You will help ensure good rostering and scheduling practices that support employee wellbeing and safety, respond to client needs and wishes, and drive operational efficiency across the service. The role also involves supporting new employees with orientation to rosters, timesheets, leave processes and other rostering matters, assisting with staff changes, processing timesheets where required, and helping coordinate training sessions and team meetings.

This is a fast-paced and rewarding role suited to someone who is calm under pressure, highly organised, detail-oriented and able to communicate clearly and professionally with both staff and clients. You will also participate in the out-of-hours on-call roster on a rostered basis.

What will you bring to the role?

• Relevant experience in rostering and scheduling practices.
• Strong organisational skills and the ability to manage competing priorities.
• A practical, solution-focused approach to problem-solving.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• High attention to detail and accuracy.
• Strong communication and interpersonal skills, with a courteous and professional manner.
• Ability to follow processes and contribute to improved work practices.
• A reliable and responsive approach to supporting staff and service delivery.
• Willingness to participate in the out-of-hours on-call roster.
  

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

How can you apply? 

If you are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role, please contact us at employment@sccqld.com.au
  
Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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