_{24th January, 2026}

 Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

We are seeking a part-time Rehabilitation and Return to Work Coordinator to support our Residential Aged Care Homes in Broken Hill and Mildura. Working in this role you will proactively case manage individual workplace rehabilitation programs for ill and injured employees to facilitate safe, timely and durable return to work. This role offers you flexible work arrangements, with opportunity to work from your own home office.


What can Southern Cross Care Queensland offer you?

• Competitive salary package
• Benefit of Not-for-Profit salary sacrifice packaging up to $15,900 plus an optional Meals and Entertainment card up to $2650
• Part-time position (19 hours/week), 4 days a week, working flexible hours
• Opportunity to join a supportive organisation
• Employee Assistance Program for employees and their families and support programs like Thrive (access up to 50% of your earned wages early)
• Work as part of an amazing People & Culture team 
• Great staff culture
• Rewarding role within purpose driven organisation  

About the role

The Rehabilitation and Return to Work Coordinator manages individual workplace rehabilitation programs for ill and injured employees using a proactive case management approach to facilitate a safe, timely and durable return to work.

Reporting to the Health, Safety and Wellbeing Manager, you will undertake efficient claims and injury case management of employees with workers compensation injuries to ensure effective injury management and legislative compliance. Essential to your role is the ability to work simultaneously with relevant stakeholders including injured employee, treating health professionals, Work Cover and SCCQ Managers to achieve desired return to work outcomes. 

This is an exciting opportunity for you to be a part of a supportive People and Culture Team and facilitate efficient procedures and best practices to support effective return to work for our valued employees. Irregular travel to sites may be required at times.

  What are the key responsibilities? 

• Facilitate proactive early intervention and efficient claims and injury case management of workers compensation injuries to ensure effective injury management and legislative compliance from report to claim closure
• Work collaboratively with the relevant stakeholders (injured employee, treating health professionals, the insurer/s, SCCQ managers) to achieve desired RTW outcomes and resolution of workers compensation claims, ensuring responsible financial claims management.
• Prompt development of quality rehabilitation and return to work plans in consultation with key stakeholders (including treating practitioners) to ensure a safe, timely and durable return to work of injured employees.
• Ensure set timeframes and compliance measures are adhered to in line with all legislative and SCCQ policies and procedures.
• Participate in claims reviews and case conferences as appropriate.
• Provide support and guidance to managers in injury management. Provide input into development of procedures and practices that support proactive and effective return to work.
• Maintain case files and caseload statistics to ensure appropriate and accurate records and comply with confidentiality and privacy requirements in accordance with legislation and SCCQ policy.
• Accurately complete administrative tasks associated with injury management and workers compensation, including preparing compensation payment notifications, managing
  reimbursements of compensation payments to ensure timely recovery from insurer and ensuring prompt submission and follow-up with the insurer to secure prompt reimbursements.

  What will you bring to the role? 

• Workplace Rehabilitation and Return to Work Coordinator training that meets New South Wales and Victoria's jurisdiction accreditation requirements.
• Comprehensive knowledge of Workers Compensation legislation in NSW and Victoria.
• Previous experience in Claims and Injury Management associated with physical and psychological injuries/illness.
• Demonstrated experience driving effective claims management and partnering relevant insurers, brokers and relevant stakeholders to drive effective claims management.
• Strong written and verbal and interpersonal communication skills.
• Developed time management skills with the ability to work autonomously in coordination with relevant stakeholders.
• Demonstrated ability in problem solving, safety decision making, critical thinking
• Work experience in the aged care, disability or health sectors and knowledge of accreditation principles and aged care standards is desirable

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

How can you apply? 

If you have the qualifications and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role please contact us at employment@sccqld.com.au
  
Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and an up to date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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