_{06th January, 2026}

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

Southern Cross Care QLD has an exciting opportunity for a proactive and self-directed full-time Care Partner to join our Community Team working across Miles, Tara, Chinchilla, Meandarra and Jandowae Community Care area. 

Join the Care Champion’s Arena! As our new Care Partner, you will be a champion for our Aged Care clients living at home, ensuring great service delivery and top-notch care for those we serve. If you’re known for your dedication and passion for Aged Care and are ready to use your Home Care Package expertise to make a positive difference in our client's lives, then this is your stage to shine!

What can Southern Cross Care Queensland offer you?

• Competitive remuneration package + benefit of NFP salary sacrifice options
• Opportunity to join a supportive organisation
• Financial support programs like Thrive (access 50% of your earned wages early)
• Great staff culture
• Ongoing individualised training
• Employee Assistance Program for employees and their families
• Purpose driven organisation making a real difference

About the role

As a Care Partner for the Western Downs, you will work collaboratively with our elderly clients, who live around Miles, Tara, Chinchilla, Meandarra and Jandowae area to engage in services that enable them to remain living in their home.

Based at our Home Care Office in Chinchilla or one of our other local offices, in this dynamic role you’ll manage a case load of Support at Home and Commonwealth Home Support Program (CHSP) clients, driving towards exceptional care outcomes. You’ll be the key player in coordinating care services and using your in-depth knowledge and skills to make a real difference in our clients’ lives. Your expertise and support will ensure that each client feels ‘Known and Loved’ by our service. If you’re driven by achieving excellence and want to contribute to meaningful care experiences, we’re excited to see you thrive in this role!
 
Key responsibilities will include but not be limited to:

• Developing personalised care plans in accordance with assessed needs and clients wishes (and their families where appropriate).
• Developing budgets with clients, utilising funding to meet their needs effectively.
• Coordinating the delivery of services such as personal care, meal preparation, cleaning, and transportation.
• Monitoring the implementation of care plans and adjusting as needed
• Monitoring of clients funding, taking corrective action to ensure clients services are provided within funding and support the management of any unspent funds.
• Managing purchasing of clients’ consumables, ensuring goods are supplied as required.
• Ensure CHSP services are provided in accordance with CHSP guidelines
• Promoting clients' rights, preferences and independent decision making.
• Role modeling professional behaviours, and Southern Cross Care’s ‘Known and Loved’ framework, when working with clients and by being helpful and supportive to our Support Workers.
• Conducting regular reviews and reassessments as needed to ensure that clients' needs are being met effectively.
• Providing information and support to clients and their families regarding available services and resources.
• Liaising with healthcare professionals, service providers, and community organisations to ensure coordinated care.
• Maintaining accurate records of Care management services, and document client interactions and service provision.
• Participating in the out-of-hours ‘on-call’, on a rostered basis.

What will you bring to the role?

• Experience in a similar role within Aged Care or Disability Services Sector
• Qualifications in Nursing or Allied Health (desired not essential)
• Ability to adapt and respond effectively to changing situations and needs
• Practical and solution focused approach to problems with a realistic and sensible mindset.
• Great organisation and time management skills with ability to priotise responsibilities.
• Well-developed attention to details, ensuring accuracy and thoroughness.
• Ability to follow processes and create and implement efficient work practices.
• Reliability: demonstrated ability to consistently meeting deadlines and commitments, fostering trust among team members and clients.
• Excellent communication skills. Ability to communicate clearly and effectively with team members and clients
• Exceptional interpersonal skills and the ability to relate to a variety of people

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

How can you apply?

If you are a Care Partner ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care QLD ‘s recruitment process, please contact us at employment@sccqld.com.au. If you would like to discuss the role in more detail, please contact Jasmine Siggs at Jasmine.Siggs@sccqld.com.au.
  
Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccinations status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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