_{20th October, 2025}

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

Southern Cross Care Queensland has an opportunity for a full-time Clinical Funding Officer to work across St Anne's and Harrold Williams Residential Aged Care Homes in Broken Hill.

What can Southern Cross Care Queensland offer you?

• Competitive pay rates
• Generous salary packaging– claim up to $18,500 tax free
• Professional development opportunity through on-the-job training and mentoring from highly skilled leaders in a supportive environment
• Opportunity to join a supportive organisation with great staff culture
• Financial support programs like Thrive (access 50% of your earned wages early)
• Employee Assistance Program for employees and their families
• Purpose driven organisation making a real difference

About the role

In this role, you will provide additional Site-Specific Clinical Funding support to the homes for the Australian National Aged Care Classifications (AN- ACC classifications) with the support of the SCCQ Clinical Funding manager.

Working in this role your responsibilities will include:

• Liaising with carers and other Clinical employees to ensure they accurately document resident care needs and time spent, which support funding classifications and appropriate staffing reflective of Resident’s care needs.
• Assist and support staff with ensuring they poses resources and knowledge of the systems and raise any concerns with the Clinical Manager.
• Assist in upskilling Residential Aged Care staff in their knowledge of the funding process by providing training sessions to relevant roles (including but not limited to RN/EN/PCW/Lifestyle Assistants and Pastoral Carers) as required at scheduled sessions agreed by CM/FM
• Provide ongoing education through toolbox sessions at shift change over to increase awareness using developed toolboxes and incorporate same into the induction program of new employees.
• Actively participate in monitoring resident conditions, clinical meetings and feedback from clinical teams, handovers and head of department meetings to gather information around potential reclassification opportunities. This includes but is not limited to attending HODS meetings, considering message boards, progress notes, following up handover, reviewing Mirus Metrics/assessment needs, Medicare movement events, information relevant to pending Residents reclassification and liaising with relevant staff to identify changes that may need screening. 
• Assist with the monitoring and tracking of residents’ data including all movements, Medicare events and AN-ACC lodgments.
  Active involvement in admission process including but not limited to pre-screening, AN-ACC funding predictions, commencement of assessment and care plans and communication with the clinical
  team.
• Review assessments to care plan to ensure congruency and ensure it is reflective of residents needs to support AN-ACC Classification. This includes but is not limited to pre-admission screening, new
  admission screening and reclassification screening.
• Deliver high quality, effective documentation, reporting and tracking. Monitor Occupancy, Entry and Departures.
• Complete the pre-screening/New Admission/Reclassification forms with all data required to support the forecasted classification and any comments to support.
• Complete allocated KPI’s for resident screening, reclassification requests each week in order to support sites KPI for PRPD.
• Actively participate in communications with internal stakeholders. This includes but is not limited to attendance at HODS and AN-ACC meetings and sound communication with the Clinical Funding
  Manager
• Perform (as directed), analysis, data collection and reporting specific for Assessment Management Organisation (AMO) visits to conduct assessments. Ensure AN-ACC assessors have designated areas
  to complete a review, required logins and all relevant information and prepare staff for interviews as required.

What will you bring to the role?

• Experience in a care or clinical role within a Residential Aged Care Facility
• Knowledge and understanding of the AN-ACC tools, AN-AC funding guide and processes in a Residential Aged Care Facility
• Proven ability to quickly acquire knowledge of diverse software systems together with a working knowledge of the Microsoft suite of products
• Ability to work as part of a team and with minimal supervision
• Attention to detail and great customer service skills and ethic
• Strong attention to detail and outstanding communication skills both written and oral

Who is Southern Cross Care Queensland? 

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.
 
How can you apply?

If you have the qualifications and skills required to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role, please contact us at employment@sccqld.com.au

Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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