_{20th June, 2025}

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

Southern Cross Care QLD have an opportunity for a Pastoral Carer to join our team at our beautiful Duhig Village Residential Aged Care home in Holland Park. This is a permanent part-time role, working 45 hours per fortnight.

What can Southern Cross Care Queensland offer you?

• Competitive salary with the benefit of Not-for-Profit salary sacrifice options to take home more
• Financial support programs like Thrive (access 50% of your earned wages early)
• Employee Assistance Program for employees and their families
• Opportunity to join a supportive organisation with great staff culture
• Purpose driven organisation making a real difference
• Convenient location with free parking

About the role

As a Pastoral Carer you will provide emotional, spiritual and meaningful pastoral care services as part of the ‘Person centred approach’ to care provided by Southern Cross Care Queensland. 

You will be part of a dedicated Pastoral Care team, providing clients with choice, and establishing relationships of trust to ensure the availability of communication and spiritual support with compassion and empathy, embracing a holistic approach to healing and wellbeing.

Some of your duties will include:

• Identify residents needing psychological or mental health support and refer to the clinical staff to ensure these needs are met within the respective care plans
• Support and comfort persons facing major life changes or those who may be experiencing times of anxiety, stress and/or loneliness.
• Establish relationships of trust to ensure the availability of communication and spiritual support with compassion and empathy, recognising and respecting each resident's religious, cultural, or non-religious worldview
• Consult with and support resident’s family’s relatives and/or representatives in time of crisis; Providing end of life support, grief and loss support and family support
• Assist with advance care planning
• Assess spiritual, religious and emotional needs of each resident, exploring issues of faith, meaning and purpose. Complete Spiritual Assessments and Pastoral Care Plans
• Provide meaningful rituals, including Mass, non-denominational, ecumenical services/memorial services, prayer and liturgy as well as arrange for provision of Sacraments such as Holy Communion and Anointing

What will you bring to the role?

• Certificate or Diploma from an accredited Pastoral Care Academy.
• Experience in spiritual and pastoral care
• Experience working in an aged care environment (Desirable)
• Maintain confidentiality in reporting where required
• Maintain documentation accurately and appropriately
• Strong interpersonal and communication skills

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 17 residential aged care homes, 7 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and Home Care services in metropolitan and rural Queensland.
We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.
  
How can you apply? 

If you have the qualification and experience to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role please contact us at employment@sccqld.com.au
  
Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply.  Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccinations status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

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