Great opportunity for an experienced IT Service Management & Network Support Administrator to join our team and be based in our Sunshine Coast office.
About the position:
We have an exciting opportunity for an experienced IT Service Management & Network Support Administrator to join our Technology and Information Services (TIS) team. This role sits at the heart of our service delivery function - owning the end-to-end support experience for our people while maintaining the network infrastructure that keeps our operations running.
This is a permanent, full-time position based at our Mooloolaba office, reporting to the Infrastructure Lead. Travel to our regional sites across Northern NSW and Queensland (Koolkhan to Melawondi) will be a regular part of the role. Travel to other sites might also be required.
About the role:
You'll be the go-to person for reliable, high-quality IT support across a diverse, multi-site environment - balancing hands-on technical work with a genuine commitment to service excellence. You'll help embed and mature our ITIL-aligned service management practices while supporting the infrastructure that underpins our business.
Your primary responsibilities will include but are not limited to:
Service Management & Support