13th February, 2026
Desktop Support Analyst Level 1-2 - Part-time – Office365, MacOS, Intune, SCCM, JAMF, ServiceNow, BYOD Devices
We’re looking for a reliable, Part-time Desktop Support Analyst Level 1-2 - Office365, MacOS, Intune, SCCM, JAMF, ServiceNow, BYOD Devices - to provide Level 1 & 2 support in a fast-paced office environment. You’ll handle user issues, set up devices, and troubleshoot Windows/macOS systems—on-site, with a strong focus on service and responsiveness. You will ideally need to possess banking, wealth, fintech or insurance experience to be considered for this role.
The Desktop Support Analyst Level 1-2 – Office365, MacOS, Networks, Jira, Devices – is an initial contract role for 3 months, with the possibility of extending. The role is part-time 9am-2pm each working day, 5 days in the office based in Sydney CBD.
You will:
- Support desktop, laptop, and peripheral issues (Windows & macOS)
- Configure and deploy devices, assist with AV/meeting room setups
- Respond to tickets (ServiceNow) and escalate where needed
- Document fixes and contribute to the internal knowledge base
Required: - 2–3 years in IT support within a corporate company, ideally banking, wealth or insurance
- Good knowledge of Windows/MacOS, Office365, JMAF, Intune, SCCM, Active Directory, basic networking
- Hands-on, proactive, and great with people
- AV and conferencing support and setup experience
Desktop Support Analyst Level 1-2 - Part-time – Office365, MacOS, Intune, SCCM, JAMF, ServiceNow, BYOD Devices
If you are interested in the role, please apply now using the link and the Expertech team will respond to you. The role is open to residents or citizens of Australia only, as the client cannot sponsor for this particular role.
Desktop Support Analyst Level 1-2 - Part-time – Office365, MacOS, Intune, SCCM, JAMF, ServiceNow, BYOD Devices
Apply For Job