_{10th June, 2025}

Business Systems Analyst #1029207
Job Description:
The Business System Analyst is responsible for reviewing, analyzing, and evaluating business systems and user needs for Technical Service Operations - Parts Technical Development. Parts Technical Development is responsible for the breakdown of the Service Bill of Material, as well as spare Parts Catalog Authoring.
 
Responsibilities include but not limited to:

• Lead initiatives pertaining to security administration, system enhancements and Integration; including the creation, testing, and validation of solutions, project management tracking, and implementation related to the Service Bill of Material and Supplier Bill of Material Systems.
• Maintaining the QLIK Sense dashboards, running data queries and creation of AI tools.

 
Requirements:

• Bachelor's Degree in Computer Science
• 3-5 years’ experience
• Logical understanding of system flows and the ability to formulate parallel business strategies and solutions
• Possess skills to write detailed descriptions of user needs, program functions and steps required to perform certain operations
• Work in close conjunction with ICT (Information Communications Technology) and consulting organizations on solutions and user-support
• Ability to support integrated vehicle projects with other international business regions
• Must be proficient in Microsoft Office Tool Suite and familiar with Databases
• High level of working knowledge using MS Excel including spreadsheets, data reporting, formatting and pivot tables o Working knowledge of Google G-Suite tools and applications
• Possess strong Communication and Presentation skills with an energetic customer focus to deliver results within a team environment.
• Must be self-motivated, organized, innovative and solution oriented.
• Automotive vehicle systems, dealer business systems and/or Bill of Material knowledge preferred

 
Preferred Experience in:

• Service Bill of Material (SBOM)
• Supplier Bill of Material (MODEL)
• Critical fixes and Improvements
• ICT work Prioritization/Change Management
• Requirements & User acceptance - Catalog Authoring (SAE)
• Supplier Managemento Critical fixes and improvements o Requirements & User acceptance - Electronic parts catalog (EPC) - StarParts
• Critical fixes and Improvements
• Media Escalations o Access Requests o ICT work prioritization/Change Management
• Requirements & User Acceptance - Accessories
• Accessories Analytics
• Call Volumes
• Issues and Escalations (JIRA)
• XDB Integration to SBOM - 3rd Party data sharing ex: Snap on etc. - DDL System Management
• Data Interfaces from EMEA to NAFTA
• Critical attribute mappings - Projects (As required)
• Auto maintenance of Usages
• Training Course Rewrite

 
Additional Information/ Must Have's:

• Business process map and system process map
• Analytical and problem solving
• Knowledge of SQL

 
Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
 
 

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