_{17th March, 2025}

Field Operations Support Analyst #1019507
Job Description:
If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you.  Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.
 
Duties:

• Responsible for providing administrative support within Gas Operations and Support Organizations for various Leaders and locations.
• The field operations support may be working in one or more of these areas: Gas Distribution, Gas Service, Gas T&S, Gas Operations Support (SP&T).
• The field operations support may also be asked to provide support to the Product Owner, Field Manager and/or engage in special projects.

 
Duties include, but are not limited to:

• OM&C Onboarding/Offboarding and corresponding tracking
• ServiceNow Equipment Ordering (e.g. Toughbooks, Wi-Fi pucks, etc.)
• ARCOS Updates, Tracking, Overtime and Promotion Call-outs
• CDL New/Hire/Med Card Renewal
• Monitoring and stocking/ordering required forms and office supplies
• Purchase card reconciliation
• Equivalent Straight Time charging, posting and distribution per the Union Working Agreement
• Accounts Payable activities including creation and processing of Purchase Requisitions
• 664 Processing for MDOT compliance
• Mail sorting and distribution
• Process Mapping, Creating Standard Work document, Creating Work Instructions
• Create Visual Management, Reports, and some Data Analysis
• Other similar or related duties
• May require lifting and/or carrying heavy loads (Approx. 5-35lbs)
• Must be willing and able to report onsite up to 5 days per week and maintain the ability to work a fluctuating schedule based on business needs.
• Must be able to interface and work with teams with diverse disciplines, understand their administrative needs and requirements.
• Must be willing and able to rely on Policies, Procedures, Job Aids, and pre-established guidelines to perform the functions of the position.

 
Skills:
Experience Required:

• 1 to 2 year's work experience as an Administrative Assistant or the equivalent. (Preferred total accumulated work experience 3 to 5 years.)
• Advanced administrative experience; prior experience working in an administrative capacity
• Exceptional Microsoft Office (Word, Excel, PowerPoint, Outlook) skills are required
• Ability to manage multiple assignments under tight deadlines
• Strong interpersonal skills with exceptional written and verbal communication skills are required
• Working understanding of corporate policies and procedures and have experience with increasing levels of responsibility
• Experience in process mapping, standard work documentation, and facilitation skills are strongly preferred.
• Experienced in providing dependable, organized, and attention to detail on daily tasks and special projects
• Comfortable with working overtime with very little notice
• Ability to efficiently maintain travel logistics and scheduling
• Ability to develop and support client relationships
• Ability to adapt to changing environments, processes, and expectations
• Decision making, problem-solving, and critical thinking are all key components to success in this role
• The successful candidate will possess good computer skills, including the aptitude and ability to learn and use one or more versions of specialized software.
• We are willing to train the skilled candidate on the job.

 
Education Required: 

• High School degree or equivalent.

 
Skills and Experience:
Required Skills:

• Problem-Solving
• Documentation
• Administrative Support
• Mapping
• Data Analysis

 
Additional Skills:

• Excel
• Mail Sorting
• ServiceNow
• Office Supplies
• Posting
• Microsoft Office
• Gas Distribution
• Accounts Payable
• Reconciliation
• Stocking
• Gas Operations
• Excellent Written And Verbal Communication Skills

 
Languages:

• English
• Read
• Write
• Speak

 
Minimum Degree Required:

• Completed High School (Diploma or GED)

 
 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, and 2022!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
 

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