_{05th March, 2025}

Loan Boarding and Service Transfer Lead #1018612
Job Description:
Position Overview:

• The Loan Boarding and Service Transfer Lead handles end to end processes pertaining to new loan boarding (both flow and bulk transfer) and all servicing transfers out.
• The lead serves as the point of contact with all our internal and external customers for loan boarding and liaises with key stakeholders to help the organization meet strategic goals.
• This position will be primarily responsible for managing all processes pertaining to loan boarding and service transfers, with an emphasis on the development of all documentation and managing procedures.
• Supports issue management throughout the transfer process, documenting and tracking all issues to resolution.
• Develops and completes post-boarding data QC to ensure systems reflect accurate information for all stakeholders which includes the consumer, all servicing business lines, regulators, auditors, investor/insurers, executive leadership, and other key stakeholders.
• This position reports to the VP of Data Integrations & Technology.

 
ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to:

• Demonstrates the ability to work in a fast-paced, dynamic environment with changing priorities and manage multiple priorities simultaneously.
• Serves as key point person for flow and bulk servicing transfers in and out
• Liaises with servicing business area stakeholders to gather requirements, understand data needs, and translate them into servicing transfer instruction and servicer questionnaire
• Performs servicer to servicer mapping exercises to ensure high level of boarding data quality and integrity
• Performs boarding trials and tests data ingestion at pre-determined dates prior to scheduled service transfers, providing feedback to increase data integrity at time of transfer
• Preboards flow and bulk transfer data in servicing applications to allow for ease of consumer transition to our servicing
• Performs flow and bulk servicing transfer tasks for all ongoing loan boarding activities
• Stages in-flight status loans (Loss Mitigation, Bankruptcy, Foreclosure etc) for immediate review as per business requirements, ensuring that status loans hit review queues immediately on boarding working closely with servicing application administrators
• Develops and implements post-transfer QC/reconciliation process to validate timely and accurate boardings occurred. Identifies and remediates any post-boarding exceptions
• Serves as point person on outbound service transfers, handling all requests from transferee servicers
• Maintains issue management documentation and tracks all issues identified to resolution/closure for all inbound and outbound transfers
• Advocates for loan boarding process and technology enhancements and practices finding ways of eliminating gaps between the current state and a well-targeted future state.
• Keeps abreast of mortgage servicing industry trends and best practices in service transfer and loan boarding, and all regulatory requirements and actions specific to these areas
• Accepts other projects and assignments as needed

 
QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in related field or equivalent work experience strongly preferred.
• 5-7 years of mortgage servicing experience required
• 3-4 years of experience loan boarding and servicing transfers
• 3-4 years of experience with loan boarding
• 3-4 years of experience with mortgage servicing interfaces such as LoanServ, MSP etc.
• Knowledge of regulatory requirements for loan boarding and service transfers
• Excellent verbal and written communication skills to present technical information to a diverse audience (technical, non-technical)

 
NOT REQUIRED BUT NICE TO HAVE

• Familiarity with OCR Technology/Document to Data testing
• Experience with LoanServ preferred

 
SUPERVISORY RESPONSIBILITIES:

• Direct Reports: N/A

 
PHYSICAL and ENVIRONMENTAL CONDITIONS

• Standard office environment, equipment and tasks, including work at a computer terminal.
• This position requires partial sitting and walking throughout the day.
• Employee must be open to work overtime to complete assigned tasks.

 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Workplaces in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
 
 
 

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